911 Operator Test Listening and Memory Recall 5

Question 1

A caller reports a suspicious person and says: 'He's been standing outside for 20 minutes, he's wearing all black, and he keeps looking at the neighbor's house.' Which detail best justifies the call as suspicious?

Accepted Answer

The repeated focused attention on a specific property combined with prolonged presence

Answer

The combination of prolonged presence and repeated focused attention on a specific property together create the suspicious behavior pattern, not either detail alone.

Question 2

A caller reports an unconscious person and says, 'She's not breathing — wait, she just took a breath.' What is the correct way to update the responding EMS units?

Accepted Answer

Update to 'breathing noted' and relay the full sequence of events

Answer

Updating EMS with the full sequence — initially not breathing, now breathing — gives paramedics the most accurate clinical picture for pre-arrival preparation.

Question 3

A caller reports a vehicle description: 'It's a white SUV with tinted windows, a roof rack, and a bumper sticker that says VETERANS.' As you relay to officers, which details should you emphasize most?

Accepted Answer

White SUV with tinted windows and VETERANS bumper sticker

Answer

The vehicle type/color combined with the unique bumper sticker text provides both a broad and specific identifier for officers.

Question 4

You are recalling a caller's description of a suspect after the call ended: 'Hispanic male, 30s, 5'9", thin build, black hair, wearing jeans and a white t-shirt, last seen running east on Grove Avenue.' How many distinct descriptors did the caller provide?

Accepted Answer

Seven

Answer

The descriptors are: ethnicity, sex, age range, height, build, hair color, clothing (jeans + white t-shirt = 2), and direction/location — totaling eight, but clothing counts as one group, making seven.

Question 5

A caller describing a shooter says, 'He fired twice — no, maybe three times — then ran into the building on the left side of the parking lot.' What is the most critical piece of information for officer safety?

Accepted Answer

The suspect entered a building

Answer

The suspect entering a building is the highest officer safety concern as it changes the nature of the response from an outdoor to an indoor situation.

911 Operator Test Practice Test

911 Operator Test Practice Test

911 Operator Test Listening and Memory Recall 5