911 Operator Test Listening and Memory Recall 2

Question 1

A caller reports a vehicle involved in a hit-and-run: 'It was a dark blue pickup truck, older model, with a cracked rear windshield and a dent on the driver's side door.' Which detail is MOST useful for dispatch to broadcast first?

Accepted Answer

Dark blue pickup truck

Answer

Vehicle type and color are the primary identifiers broadcast first because they allow officers to visually scan for the vehicle quickly.

Question 2

A witness describes a suspect: 'He was wearing a red hoodie, had a tattoo on his left arm, was about six feet tall, and ran north on Elm Street.' In what order should this information be logged?

Accepted Answer

Clothing, height, tattoo, direction

Answer

Clothing and height are immediately visible identifiers, followed by distinguishing marks and last known direction of travel.

Question 3

While taking a burglary report, the caller says: 'They took my laptop, my grandmother's gold necklace, about $300 in cash, and my son's PlayStation.' How many items were stolen?

Accepted Answer

Four

Answer

The caller listed four items: laptop, gold necklace, cash, and PlayStation.

Question 4

A caller reports a domestic disturbance and says, 'He left in a silver sedan heading toward the freeway about five minutes ago.' What is the most critical piece of information to relay to responding units?

Accepted Answer

Both the vehicle description and direction of travel

Answer

Both the vehicle description and direction of travel together give officers the best chance of locating the suspect.

Question 5

A caller quickly provides a callback number and then the line goes silent. You only caught part of it: '555-0' before it cut out. What is the correct next step?

Accepted Answer

Use automatic number identification (ANI) to retrieve the full number

Answer

ANI automatically captures the caller's number at the time of the call, making it the fastest way to retrieve a partial number.

911 Operator Test Practice Test

911 Operator Test Practice Test

911 Operator Test Listening and Memory Recall 2