911 Operator Test Geographic Knowledge and Map Reading 2

Question 1

A caller reports an accident at the intersection of two streets but is unsure which street is the primary road. How should a 911 dispatcher determine the primary street?

Accepted Answer

By the street number that appears first on the CAD map

Answer

Dispatchers rely on the CAD (Computer-Aided Dispatch) system's map data to identify the primary street at any intersection.

Question 2

What does it mean when a street address is listed as '100 block of Elm Street'?

Accepted Answer

The address is between house numbers 100 and 199

Answer

The '100 block' refers to the range of addresses from 100 to 199 on that street.

Question 3

A caller describes an emergency near a freeway on-ramp. Which piece of information is MOST critical for dispatching accurately?

Accepted Answer

The direction of travel and nearest mile marker or cross street

Answer

Direction of travel and the nearest mile marker or cross street precisely locate the caller on a multi-lane freeway.

Question 4

In US address systems, even-numbered addresses typically appear on which side of the street?

Accepted Answer

North or East side

Answer

In most US municipalities, even numbers are assigned to the north or east side of streets and odd numbers to the south or west side.

Question 5

A caller reports being lost and describes seeing a green highway sign that reads 'Exit 47 — Springfield 2 miles.' What can the dispatcher infer?

Accepted Answer

The caller is approximately 2 miles from the Springfield exit

Answer

Exit signs indicate the name of the next exit and the distance to it, placing the caller about 2 miles before the Springfield exit.

911 Operator Test Practice Test

911 Operator Test Practice Test

911 Operator Test Geographic Knowledge and Map Reading 2