WMATA WMATA Station Operations

Question 1

What is the primary role of a WMATA Station Manager?

Accepted Answer

Oversee station safety and customer service

Answer

Station Managers are responsible for maintaining station safety and providing customer service to passengers.

Question 2

How often must WMATA station managers conduct a station inspection?

Accepted Answer

At the beginning of each shift

Answer

Station managers must conduct a thorough inspection of their station at the start of each shift.

Question 3

What action should a Station Manager take if an escalator becomes inoperable?

Accepted Answer

Notify Rail Operations Control Center and post signage

Answer

The Station Manager must notify the Rail Operations Control Center and place appropriate out-of-service signage on the escalator.

Question 4

Which system do WMATA Station Managers use to communicate with train operators?

Accepted Answer

Rail Operations Control Center radio

Answer

Station Managers communicate with train operators and Rail Operations through the ROCC radio system.

Question 5

What is the correct procedure when a passenger falls onto the tracks?

Accepted Answer

Activate the Emergency Trip Station (ETS) and call ROCC

Answer

The immediate action is to activate the Emergency Trip Station to cut traction power and simultaneously notify ROCC.

WMATA Test Practice Test