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WMATA Station Operations Flashcards

6 cards from real WMATA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 WMATA Station Operations flashcards as text

  1. What is the primary role of a WMATA Station Manager?

    Answer: Oversee station safety and customer service

    Station Managers are responsible for maintaining station safety and providing customer service to passengers.

  2. How often must WMATA station managers conduct a station inspection?

    Answer: At the beginning of each shift

    Station managers must conduct a thorough inspection of their station at the start of each shift.

  3. What action should a Station Manager take if an escalator becomes inoperable?

    Answer: Notify Rail Operations Control Center and post signage

    The Station Manager must notify the Rail Operations Control Center and place appropriate out-of-service signage on the escalator.

  4. Which system do WMATA Station Managers use to communicate with train operators?

    Answer: Rail Operations Control Center radio

    Station Managers communicate with train operators and Rail Operations through the ROCC radio system.

  5. What is the correct procedure when a passenger falls onto the tracks?

    Answer: Activate the Emergency Trip Station (ETS) and call ROCC

    The immediate action is to activate the Emergency Trip Station to cut traction power and simultaneously notify ROCC.

  6. What does a flashing yellow light on the station platform edge indicate?

    Answer: Train is approaching

    Flashing yellow platform edge lights warn passengers that a train is approaching the station.

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  1. wmata.com — Eligibility, fees, retake policy, score release, score validity · verified Oct 2026