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WMATA Station Operations Flashcards

6 cards from real WMATA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 WMATA Station Operations flashcards as text

  1. What is the WMATA policy regarding unattended bags in a station?

    Answer: Report to ROCC and Metro Transit Police immediately

    Unattended bags are treated as a potential security threat and must be reported immediately to ROCC and Metro Transit Police.

  2. How should a Station Manager handle a medical emergency on the platform?

    Answer: Notify ROCC, call 911, and administer first aid if trained

    Station Managers must notify ROCC, call 911, and provide first aid within their training level until EMS arrives.

  3. What is the minimum safe distance from the platform edge that passengers should maintain while waiting for a train?

    Answer: 3 feet

    WMATA policy requires passengers to stand at least 3 feet from the platform edge for safety.

  4. Which WMATA document outlines station safety inspection procedures?

    Answer: Station Operations Handbook

    The Station Operations Handbook outlines all required inspection checklists and procedures for station staff.

  5. A passenger reports smelling smoke in a WMATA station. What is the first action?

    Answer: Notify ROCC immediately and begin evacuation procedures

    Smoke smell is treated as a fire emergency; ROCC must be notified immediately and evacuation procedures initiated.

  6. Who has authority to close a WMATA station during an emergency?

    Answer: ROCC or Station Manager per ROCC direction

    Station closure authority rests with the ROCC or the Station Manager acting under ROCC direction.

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Sources & references

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  1. wmata.com — Eligibility, fees, retake policy, score release, score validity · verified Oct 2026