Walmart Corporate Culture and Ethics 2

Question 1

Which of these is one of Walmart's four core Beliefs?

Accepted Answer

Service to the Customer

Answer

Service to the Customer is one of Walmart's four core Beliefs, alongside Respect for the Individual, Strive for Excellence, and Act with Integrity.

Question 2

Sam Walton's '10-Foot Rule' asks associates to do what?

Accepted Answer

Greet any customer within 10 feet

Answer

The 10-Foot Rule asks associates to greet and offer help to any customer who comes within ten feet of them.

Question 3

What does Walmart's Open Door policy primarily allow associates to do?

Accepted Answer

Raise concerns with any level of management

Answer

The Open Door policy lets associates share ideas, suggestions, or concerns with any member of management without fear of retaliation.

Question 4

An associate is offered a $100 gift card by a supplier. The ethical action is to:

Accepted Answer

Decline and report the offer

Answer

Walmart's gifts and gratuities policy generally prohibits accepting gifts from suppliers, so the associate should decline and report it.

Question 5

Walmart's 'Sundown Rule' encourages associates to do what?

Accepted Answer

Answer requests by the end of the same day

Answer

The Sundown Rule encourages associates to respond to customer and coworker requests by the end of the same day whenever possible.

Walmart Practice Test