Walmart Cheat Sheet 2026

The 30 highest-yield Walmart facts, distilled from real exam questions. Print it, save it as a PDF, or study it here — free, no sign-up.

1. If a register starts with $150 and takes in $475, how much is in the register? → $625
2. An associate notices a temperature-sensitive load was left on a warm dock. What is the priority? → Move it to proper cold storage immediately
3. When a maintenance task could expose you to blood or bodily fluids, you should follow: → Bloodborne pathogen and spill cleanup procedures
4. Why are accurate temperature checks important in grocery and freezer sections? → To ensure food safety and prevent spoilage
5. A supplier consistently exceeds performance expectations. What is an appropriate buyer response? → Recognize the strong performance and consider expanded opportunities
6. What does the acronym PPM stand for in the context of maintenance scheduling? → Planned Preventive Maintenance
7. What is the primary purpose of Walmart's annual 'Culture, Diversity, Equity, and Inclusion' training? → To foster an inclusive environment where all associates can thrive
8. The total age of four family members is 85. In 5 years, compute the sum of their ages. → 125
9. In which US state was the first Walmart store located? → Arkansas
10. What reason code should be used to handle a return for air fryer that didn't come with the cable? → Missing Parts
11. What does 'lead time' refer to in supply chain planning? → Time from placing an order to receiving it
12. What is Sam's Club named after? → Sam Walton, Walmart's founder
13. A vendor repeatedly violates packaging compliance standards. What is the likely consequence? → Chargebacks or corrective action through Walmart's compliance process
14. During winter, the most important entrance maintenance task is often: → Keeping floors dry and clearing ice/snow at doors
15. In a Walmart distribution center, what does 'cross-docking' primarily reduce? → Storage and inventory holding time
16. A customer asks where to find an item not in its usual location. What is the best service response? → Walk the customer to the item or look it up to locate it
17. A pallet of stock is blocking a fire exit in the back room. What is the correct action? → Immediately relocate it to clear the exit
18. Customers who desire a refund must always return the item to Walmart. → False
19. What is a key reason to follow a daily maintenance checklist? → It ensures tasks are completed consistently and nothing is missed
20. What year was the first Walmart store opened? → 1962
21. Which tool is best for measuring electrical voltage at an outlet or circuit? → Multimeter
22. What does the acronym STAR stand for in the context of Walmart's customer service training? → Situation, Task, Action, Result
23. What is the 'perfect order rate' metric and what does it measure? → The percentage of orders with no errors from placement through delivery
24. What is the main goal of effective labor scheduling in a Walmart store? → Match staffing levels to customer traffic and workload
25. A automatic sliding door keeps opening and closing on its own with no one nearby. What should you check? → Check and adjust the motion sensor sensitivity and alignment
26. A clogged floor drain in the deli area is causing standing water. What is the safest immediate concern? → Slip-and-fall hazard for staff and customers
27. A category review shows that Brand X has 15% of shelf space but generates 25% of category sales. What action should be considered? → Increase Brand X shelf space to better align with its sales contribution
28. For personal use items, you should provide the manufacturer's phone number. → False
29. What technology system does Walmart use to track inventory in real time across its supply chain? → RFID technology
30. What is the purpose of a backflow preventer in a commercial plumbing system? → To prevent contaminated water from flowing back into the potable water supply