Virtual Assistant Online Terminologies 4

Question 1

What is a 'shared document' in tools like Google Docs?

Accepted Answer

A file multiple users can view or edit collaboratively in real time

Answer

Shared documents allow several users to collaborate on the same file simultaneously.

Question 2

What does 'VoIP' refer to?

Accepted Answer

Voice over Internet Protocol — making calls over the internet

Answer

VoIP technology allows voice calls to be made using an internet connection instead of a phone line.

Question 3

What is 'phishing'?

Accepted Answer

A fraudulent attempt to obtain sensitive information by posing as a trustworthy entity

Answer

Phishing is a scam where attackers impersonate legitimate sources to steal personal data.

Question 4

What does 'KPI' stand for?

Accepted Answer

Key Performance Indicator

Answer

A KPI is a measurable value showing how effectively goals are being achieved.

Question 5

What is a 'hashtag' used for on social media?

Accepted Answer

Categorizing content so it's discoverable in topic-based searches

Answer

A hashtag groups content by topic, making posts searchable and discoverable.

Virtual Assistant Practice Test