VA Email Etiquette

Question 1

How long should you hold off on responding to a business email?

Accepted Answer

2 business days

Answer

24 hours

Answer

1 hour

Answer

Send emails every day until you hear back.

Question 2

Which option is the proper greeting?

Accepted Answer

Good morning,

Answer

HI!

Answer

What's up?

Answer

How are you?

Question 3

Which of the following is a suitable closing for a business email? Check all that apply.

Accepted Answer

Warm regards,

Answer

Bye.

Answer

Ciao.

Question 4

What information belongs in an email signature line?

Accepted Answer

First and last name and contact information

Answer

First and Last name

Answer

First name

Answer

My nickname

Question 5

Which of the following is an illustration of a brief and direct email?

Accepted Answer

I would like to turn in my output on Tuesday because I will be absent on Monday.

Answer

I didn't have time to submit my work because my aunt and uncle came over for dinner.

Answer

Last night, I played basketball together with my friends. I left late for home. Can you give me more time?

Answer

Last night, I cried for an hour. I'm so brokenhearted. Can you give me more time?

Question 6

What does BCC stand for?

Accepted Answer

Blind carbon copy

Answer

Bring colored copies

Answer

Bring cool clothes

Answer

Blink carbon copy

Question 7

Which icon would you choose if you wanted to include a large number of people in an email and wanted everyone to see who was included?

Accepted Answer

CC

Answer

BCC

Answer

Signature line

Answer

Subject line