A virtual assistant is managing tasks for three different clients.
One client has an urgent request to fix a critical error on their website (high importance, high urgency).
Another client needs a strategic plan outlined for a product launch next month (high importance, low urgency).
The third client has asked for a list of potential social media holidays for the next quarter (low importance, low urgency).
According to the Eisenhower Matrix, which task should the VA prioritize first?