UX Usability Testing 2

Question 1

What is a 'hallway usability test'?

Accepted Answer

A quick, informal test with whoever is conveniently available

Answer

Hallway testing is an informal, rapid method where anyone nearby is recruited for a quick usability check.

Question 2

In usability testing, what is a 'critical error'?

Accepted Answer

An action that prevents the participant from completing the task

Answer

Critical errors are failures that block task completion entirely, making them high-priority issues that must be resolved before launch.

Question 3

What is the purpose of a pre-test questionnaire in a usability study?

Accepted Answer

To collect demographic and experience background data

Answer

Pre-test questionnaires capture baseline information about participants' demographics, tech experience, and familiarity relevant to the product being tested.

Question 4

Which of the following best describes a 'benchmark usability test'?

Accepted Answer

A test that measures performance metrics against a standard for comparison over time

Answer

Benchmark tests establish quantitative baselines so that future iterations can be measured against a known reference point.

Question 5

When a participant struggles with a task but the moderator should NOT intervene, the appropriate action is to:

Accepted Answer

Observe silently and note the struggle as a usability finding

Answer

Allowing struggle without intervention reveals genuine usability barriers; intervening would mask problems that real users would encounter alone.

UX - Researcher Practice Test

UX - Researcher Practice Test

UX Usability Testing 2