UX Usability Testing 2

Question 1

What is a 'hallway usability test'?

Accepted Answer

A quick, informal test with whoever is conveniently available

Answer

A test conducted in a hospital hallway

Answer

A formal lab test with strict protocols

Answer

A test that only measures navigation menus

Question 2

In usability testing, what is a 'critical error'?

Accepted Answer

An action that prevents the participant from completing the task

Answer

A typographical error in the task scenario

Answer

A mistake only expert users make

Answer

An error logged in the server console

Question 3

What is the purpose of a pre-test questionnaire in a usability study?

Accepted Answer

To collect demographic and experience background data

Answer

To teach participants how to use the product

Answer

To measure post-task satisfaction

Answer

To obtain informed consent

Question 4

Which of the following best describes a 'benchmark usability test'?

Accepted Answer

A test that measures performance metrics against a standard for comparison over time

Answer

A test used to discover the most critical usability issues

Answer

A test conducted only with competitor products

Answer

A test with no task scenarios

Question 5

When a participant struggles with a task but the moderator should NOT intervene, the appropriate action is to:

Accepted Answer

Observe silently and note the struggle as a usability finding

Answer

Give a hint immediately to save time

Answer

End the task and move on

Answer

Redesign the task on the spot

Question 6

What is 'eye-tracking' used for in usability research?

Accepted Answer

Measuring where users look on a screen to reveal attention and confusion patterns

Answer

Recording participant interview audio

Answer

Tracking the researcher's gaze during observation

Answer

Measuring screen brightness preferences