TSS TSS Crisis Intervention & De-escalation Questions and Answers 2

Question 1

Which verbal de-escalation technique involves a practitioner calmly restating what the individual said to demonstrate understanding and reduce emotional intensity?

Accepted Answer

Paraphrasing (reflective listening)

Answer

Paraphrasing or reflective listening feeds back the person's words in a slightly modified form, signaling understanding and helping to lower arousal.

Question 2

During a crisis encounter, which non-verbal behavior by a TSS specialist is MOST likely to reduce escalation?

Accepted Answer

Positioning yourself at a slight angle at eye level with an open posture

Answer

A slight angle at eye level with an open posture is less confrontational and conveys respect, which helps de-escalate heightened emotional states.

Question 3

When conducting a suicide risk assessment during crisis intervention, the Columbia Suicide Severity Rating Scale (C-SSRS) is used to measure:

Accepted Answer

The severity and intensity of suicidal ideation and behavior on a structured scale

Answer

The C-SSRS is a validated, structured tool that quantifies the severity of suicidal ideation and tracks suicidal behavior across a spectrum.

Question 4

A TSS specialist should consider involving emergency services (calling 911) during a crisis when:

Accepted Answer

The individual presents imminent danger to themselves or others and cannot be safely managed otherwise

Answer

Emergency services are warranted when there is imminent risk that cannot be safely managed through clinical crisis intervention alone.

Question 5

A trauma-informed crisis response differs from a traditional crisis response primarily in that it:

Accepted Answer

Incorporates awareness of how trauma history affects crisis presentation and avoids re-traumatization

Answer

Trauma-informed crisis response recognizes trauma's role in current distress, prioritizes safety and choice, and avoids practices that could re-traumatize the individual.

TSS - Trauma-Skilled Specialist Certification Practice Test

TSS - Trauma-Skilled Specialist Certification Practice Test

TSS TSS Crisis Intervention & De-escalation Questions and Answers 2