TSS TSS Crisis Intervention & De-escalation Questions and Answers

Question 1

What is the primary goal of crisis intervention in trauma-informed care?

Accepted Answer

Restore the individual to at least their pre-crisis level of functioning

Answer

Eliminate the underlying trauma permanently

Answer

Provide long-term psychotherapy

Answer

Diagnose a mental health disorder

Question 2

Which model of crisis intervention identifies seven stages including assessment, establishing rapport, identifying problems, exploring feelings, generating alternatives, developing an action plan, and follow-up?

Accepted Answer

Roberts' Seven-Stage Crisis Intervention Model

Answer

Maslow's Hierarchy of Needs

Answer

The ACT Model

Answer

Caplan's Crisis Theory

Question 3

During a crisis intervention, a TSS practitioner uses open-ended questions, reflects feelings, and avoids interrupting. This set of behaviors is best described as:

Accepted Answer

Active listening

Answer

Cognitive restructuring

Answer

Motivational interviewing closure

Answer

Paradoxical intervention

Question 4

Critical Incident Stress Management (CISM) is primarily designed to:

Accepted Answer

Prevent and mitigate the impact of traumatic stress on responders and survivors

Answer

Replace individual psychotherapy after trauma

Answer

Provide legal documentation after a critical incident

Answer

Conduct forensic interviews with witnesses

Question 5

In the ABC model of crisis intervention, 'A' refers to:

Accepted Answer

Affect — exploring the individual's emotional state and distress

Answer

Avoiding confrontation

Answer

Achieving rapport, developing rapport, and maintaining rapport

Answer

Action planning before assessment

Question 6

A comprehensive safety plan developed during crisis intervention should include all of the following EXCEPT:

Accepted Answer

A formal psychiatric diagnosis

Answer

Warning signs that a crisis is developing

Answer

Coping strategies the individual can use independently

Answer

Emergency contacts and crisis hotline numbers

Question 7

According to Gerald Caplan's crisis theory, a psychological crisis occurs when:

Accepted Answer

A person's usual coping mechanisms are insufficient to manage a stressful event

Answer

An individual receives a formal PTSD diagnosis

Answer

A community experiences a natural disaster

Answer

A client discloses prior childhood abuse