TSS TSS Crisis Intervention & De-escalation Questions and Answers 2

Question 1

Which verbal de-escalation technique involves a practitioner calmly restating what the individual said to demonstrate understanding and reduce emotional intensity?

Accepted Answer

Paraphrasing (reflective listening)

Answer

Confrontation

Answer

Psychoeducation

Answer

Positive reinforcement

Question 2

During a crisis encounter, which non-verbal behavior by a TSS specialist is MOST likely to reduce escalation?

Accepted Answer

Positioning yourself at a slight angle at eye level with an open posture

Answer

Maintaining continuous direct eye contact to show authority

Answer

Standing directly in front of the individual with arms crossed

Answer

Speaking loudly and firmly to convey control

Question 3

When conducting a suicide risk assessment during crisis intervention, the Columbia Suicide Severity Rating Scale (C-SSRS) is used to measure:

Accepted Answer

The severity and intensity of suicidal ideation and behavior on a structured scale

Answer

A client's readiness for inpatient hospitalization

Answer

The presence of command auditory hallucinations

Answer

Depression symptom severity over the past two weeks

Question 4

A TSS specialist should consider involving emergency services (calling 911) during a crisis when:

Accepted Answer

The individual presents imminent danger to themselves or others and cannot be safely managed otherwise

Answer

The client expresses any level of sadness or distress

Answer

The client refuses to engage in a safety plan discussion

Answer

A mandated reporting concern arises that can be addressed during business hours

Question 5

A trauma-informed crisis response differs from a traditional crisis response primarily in that it:

Accepted Answer

Incorporates awareness of how trauma history affects crisis presentation and avoids re-traumatization

Answer

Focuses exclusively on symptom reduction

Answer

Requires a formal diagnosis before intervention begins

Answer

Emphasizes rapid discharge over stabilization

Question 6

Grounding techniques used during acute crisis stabilization are intended to:

Accepted Answer

Help the individual reconnect with the present moment and reduce dissociation or overwhelming emotion

Answer

Provide long-term trauma processing

Answer

Establish a therapeutic relationship over multiple sessions

Answer

Document the incident for legal purposes

Question 7

The Danger Assessment tool (DA), developed by Jacquelyn Campbell, is specifically designed to assess the risk of:

Accepted Answer

Femicide (intimate partner homicide) in abusive relationships

Answer

Suicidal ideation in adolescents

Answer

Workplace violence by a disgruntled employee

Answer

Self-harm behaviors in trauma survivors