SLM Program Rules 3

Question 1

A company wants a rule to apply only to members in the 'Gold' tier. Where in a Program Rule record is this tier condition specified?

Accepted Answer

Rule Condition

Answer

Rule Conditions allow administrators to filter rule applicability based on member attributes such as tier level.

Question 2

In Loyalty Management, what happens when a rule's 'Active' checkbox is unchecked?

Accepted Answer

The rule remains but will not execute during processing

Answer

Deactivating a rule leaves it in the system for reference but prevents the rules engine from evaluating it for any transactions.

Question 3

A loyalty administrator needs to award bonus points only when a member purchases from a specific product category. Which rule component should hold this filter?

Accepted Answer

Rule Condition > Product Attribute

Answer

Rule Conditions can reference transaction line item attributes, including product category, to restrict when accrual fires.

Question 4

Which field on a Loyalty Program Rule defines whether points are awarded as a fixed amount or as a percentage of the transaction value?

Accepted Answer

Point Value Type

Answer

Point Value Type determines whether the reward is a flat fixed number of points or a percentage of the eligible transaction amount.

Question 5

A program rule is set to award points for online purchases only. What is the recommended approach to enforce this channel restriction?

Accepted Answer

Add a Rule Condition filtering on the Channel field of the transaction

Answer

Adding a condition that filters on the transaction's Channel field restricts the rule to fire only for online purchase events.

(SLM) Salesforce Loyalty Management Certification Practice Test

(SLM) Salesforce Loyalty Management Certification Practice Test

SLM Program Rules 3