SLM Program Rules 2

Question 1

Which rule type in Salesforce Loyalty Management is used to automatically assign points when a member makes a qualifying purchase?

Accepted Answer

Accrual Rule

Answer

Accrual Rules define the logic for awarding points or currency to members based on qualifying transactions or activities.

Question 2

A loyalty program administrator wants to prevent a rule from firing multiple times for the same transaction. Which setting should be configured?

Accepted Answer

Rule Limit

Answer

Rule Limit controls how many times a specific rule can be applied, preventing duplicate point awards for the same event.

Question 3

In Salesforce Loyalty Management, what is the purpose of a 'Qualifying Points' accrual rule compared to a 'Non-Qualifying Points' rule?

Accepted Answer

Qualifying points count toward tier status; non-qualifying points do not

Answer

Qualifying Points accumulate toward tier threshold calculations, while Non-Qualifying Points only add to the member's redeemable balance.

Question 4

A retailer wants to award double points on weekends. Which feature of Program Rules supports this time-based condition?

Accepted Answer

Rule Condition with Date/Time filter

Answer

Rule Conditions can include Date/Time filters that restrict when a rule applies, enabling time-specific accrual scenarios.

Question 5

When configuring a redemption rule, what does the 'Minimum Redemption Amount' field control?

Accepted Answer

The lowest number of points a member must redeem at one time

Answer

Minimum Redemption Amount sets the floor for how many points a member must use in a single redemption event.

(SLM) Salesforce Loyalty Management Certification Practice Test