SIA Door Emergency Procedures 2

Question 1

What information should be gathered if a bomb threat is received by telephone?

Accepted Answer

Keep the caller talking and gather as much information as possible: where is the bomb, when will it go off, what does it look like, why are they doing it, and note their voice characteristics

Answer

Stay calm, keep the caller talking, and gather information: exact location of the device, time of detonation, type of device, reason for the threat, and note the caller's accent, background noise, and speech characteristics. Use a bomb threat checklist if available.

Question 2

During an evacuation, what should a door supervisor do about toilet areas and disabled facilities?

Accepted Answer

Check them to ensure they are clear of occupants, including accessible toilets and baby changing areas

Answer

All areas must be checked during evacuation, especially toilets, disabled facilities, and baby changing areas where people may not hear the alarm, may be unable to self-evacuate, or may not realise there is an emergency.

Question 3

What is a 'personal emergency evacuation plan' (PEEP)?

Accepted Answer

An individual plan for a person who may need assistance to evacuate safely, such as someone with a disability

Answer

A PEEP is an individual evacuation plan for someone who cannot self-evacuate — for example, wheelchair users, people with visual or hearing impairments, or anyone who needs specific assistance during an emergency.

Question 4

What role does a door supervisor play in a medical emergency such as a customer collapsing?

Accepted Answer

Assess the situation, call 999, provide first aid within their training, clear space around the casualty, and direct ambulance services to the location

Answer

The door supervisor should assess the situation, call for an ambulance (999), provide first aid within their level of training, clear space around the casualty for privacy and access, and be ready to direct paramedics to the location.

Question 5

Why is it important for door supervisors to know the location of all emergency exits?

Accepted Answer

To direct evacuees efficiently, avoid bottlenecks, and ensure all exits are utilised during an emergency

Answer

Knowing all exit locations allows door supervisors to direct people efficiently during evacuations, distribute the flow of people across multiple exits to prevent dangerous bottlenecks, and use the safest routes.

SIA Door Supervisor Practice Test

SIA Door Supervisor Practice Test

SIA Door Emergency Procedures 2