Level 2 Award for Door Supervisors in the Private Security Industry — Questions and Answers
Question 1: What distinguishes a 'rub-down search' from an 'intrusive search'?
- A rub-down is only of bags; intrusive is of persons
- A rub-down is over clothing only; an intrusive search involves touching under clothing or inside the body (Correct answer)
- Rub-down searches require police presence
- Intrusive searches are permitted at all licensed venues
Correct answer: A rub-down is over clothing only; an intrusive search involves touching under clothing or inside the body
A rub-down search is conducted over clothing and is standard for door supervisors; intrusive searches involving contact under clothing require much higher justification and consent.
Question 2: What must a door supervisor obtain before conducting a search of a customer?
- Authorisation from the DPS in writing
- A written warrant
- Permission from the police
- The customer's informed consent (Correct answer)
Correct answer: The customer's informed consent
Door supervisors have no statutory search powers; all searches must be based on the customer's free and informed consent, often given as a condition of entry to the venue.
Question 3: Under the Misuse of Drugs Act 1971, which drug is classified as Class B?
- Cocaine
- Cannabis (Correct answer)
- Ecstasy (MDMA)
- Heroin
Correct answer: Cannabis
Cannabis is classified as a Class B drug under the Misuse of Drugs Act 1971; Class A includes heroin, cocaine and MDMA which carry heavier penalties.
Question 4: What should a door supervisor do if they see suspicious behaviour that could be terrorism-related?
- Confront the person directly
- Report it to the Anti-Terrorist Hotline (0800 789 321) or call 999 in an emergency (Correct answer)
- Ignore it — it's probably nothing
- Post about it on social media
Correct answer: Report it to the Anti-Terrorist Hotline (0800 789 321) or call 999 in an emergency
Suspicious behaviour should be reported to the Anti-Terrorist Hotline (0800 789 321) for non-emergencies or 999 if there is an immediate threat. Never confront a suspected terrorist — report and let the police handle it.
Question 5: A late-night venue is required under its licence to operate a 'Challenge 25' scheme. A customer aged 24 presents a valid passport. What should happen?
- Refuse entry as the customer is under 25
- Accept the passport as proof of age and allow entry (Correct answer)
- Refer the decision to the DPS
- Accept only a driving licence or PASS card
Correct answer: Accept the passport as proof of age and allow entry
Challenge 25 is a trigger for asking for ID, not for refusal; if the customer provides acceptable proof of age (passport, driving licence, PASS card) they may be served.
Question 6: What is 'adrenaline dump' and how can it impair a door supervisor's judgement?
- A debrief method after a violent incident
- A sudden surge of adrenaline that can cause tunnel vision and impaired decision-making (Correct answer)
- An energy drink popular among security staff
- A technique for quickly removing intoxicated persons
Correct answer: A sudden surge of adrenaline that can cause tunnel vision and impaired decision-making
An adrenaline dump can narrow focus, reduce fine motor skills and cloud judgement; door supervisors must be trained to manage this physiological response during and after conflicts.
Question 7: What is 'excited delirium' and why should door supervisors be aware of it?
- Excitement about being at a nightclub
- A potentially fatal condition characterised by extreme agitation, superhuman strength, and insensitivity to pain, often linked to drug use (Correct answer)
- A medical term for alcohol intoxication
- A type of anxiety disorder
Correct answer: A potentially fatal condition characterised by extreme agitation, superhuman strength, and insensitivity to pain, often linked to drug use
Excited delirium is a medical emergency characterised by extreme agitation, hyperthermia, unusual strength, and insensitivity to pain. It can be associated with stimulant drugs and can be fatal, especially during restraint.
Question 8: Which channel of communication is typically most reliable in a busy nightclub environment?
- Radio communication using earpieces (Correct answer)
- Written notes
- Hand signals
- Shouted verbal commands
Correct answer: Radio communication using earpieces
In loud, crowded environments, radio communication with earpieces allows clear, private communication between security staff without being overheard or drowned out by ambient noise.
Question 9: What is the purpose of a 'licence summary' being displayed at the premises entrance?
- To advertise the venue's opening hours
- To satisfy the data protection requirements
- To act as proof of insurance
- To inform the public and police of the licence conditions at a glance (Correct answer)
Correct answer: To inform the public and police of the licence conditions at a glance
The displayed licence summary provides transparency, allows police and responsible authorities to quickly verify conditions are being met and informs customers of the venue's authorised activities.
Question 10: What should a door supervisor do if a suspicious package is discovered in the venue?
- Place it in the lost property
- Open it to check the contents
- Do not touch it, evacuate the area, call the police, and follow the venue's bomb threat procedure (Correct answer)
- Move it outside
Correct answer: Do not touch it, evacuate the area, call the police, and follow the venue's bomb threat procedure
Never touch, move, or open a suspicious package. Evacuate the immediate area, cordon it off, call the police on 999, and follow the venue's bomb threat procedure. Do not use mobile phones near the package.
Question 11: Why should radios NOT be used near a suspected IED?
- Radio communications may reveal the device location to attackers
- Radios attract attention to the device
- Radio signals can trigger electrically initiated detonators (Correct answer)
- Radio signals alert other members of the public
Correct answer: Radio signals can trigger electrically initiated detonators
Some IEDs use radio-controlled detonators; using a radio or mobile phone near a suspected device could trigger detonation, making it critical to move away before communicating.
Question 12: A door supervisor notices that a fire exit is being used for storage and is partially blocked. What should they do?
- Use the exit only in a genuine emergency as some space still remains
- Move the items themselves without informing anyone to resolve it quickly
- Report the obstruction to management immediately as it is a serious safety hazard (Correct answer)
- Record the hazard on a risk assessment form and take no further immediate action
Correct answer: Report the obstruction to management immediately as it is a serious safety hazard
A blocked fire exit is a serious health and safety and fire safety hazard that must be reported to management immediately so it can be cleared without delay.
Question 13: What are common signs that a person may have taken a stimulant drug such as cocaine?
- Red eyes and increased appetite
- Dilated pupils, excessive energy, talkativeness, jaw clenching, and sweating (Correct answer)
- Slurred speech and poor coordination
- Drowsiness and slow speech
Correct answer: Dilated pupils, excessive energy, talkativeness, jaw clenching, and sweating
Stimulant drugs like cocaine cause dilated pupils, increased energy and confidence, talkativeness, jaw clenching or teeth grinding, sweating, and reduced appetite.
Question 14: After physically restraining someone, what is the door supervisor's duty of care?
- To continually monitor the person's breathing, consciousness, and wellbeing until they are released or handed to police/paramedics (Correct answer)
- No further responsibility once restrained
- To leave them restrained until the police arrive regardless of time
- To only check on them every 30 minutes
Correct answer: To continually monitor the person's breathing, consciousness, and wellbeing until they are released or handed to police/paramedics
The door supervisor has a continuing duty of care: monitor breathing and consciousness, do not restrict breathing, check for injuries, ensure they are not left in a dangerous position, and hand over to emergency services as soon as possible.
Question 15: What is the recommended public response to a firearms or weapons attack, as promoted in the UK?
- Lock, Barricade, Evacuate
- Stay, Shelter, Signal
- Run, Hide, Tell (Correct answer)
- Stop, Drop, Roll
Correct answer: Run, Hide, Tell
The UK government's Run Hide Tell guidance advises people to run if safe, hide if unable to run and tell police as soon as possible during a firearms or weapons attack.
Question 16: A customer is found collapsed in the toilets with a syringe nearby. What is the immediate priority?
- Call emergency services, ensure an open airway and apply recovery position without removing the syringe (Correct answer)
- Leave and call management only
- Attempt to wake the person with ammonia-based smelling salts
- Remove the syringe immediately
Correct answer: Call emergency services, ensure an open airway and apply recovery position without removing the syringe
A collapsed person is a medical emergency; securing the airway and recovery position are priorities; moving the syringe risks a needlestick injury — leave it for emergency services.
Question 17: A door supervisor witnesses a crime. What should they record immediately?
- Their own personal account for court use only
- Details after calling management
- Time, description of suspect, nature of offence, direction of travel and any witnesses (Correct answer)
- Only the suspect's name
Correct answer: Time, description of suspect, nature of offence, direction of travel and any witnesses
An immediate record of suspect description, offence observed, time and direction of travel provides critical information for police and retains detail that may quickly be forgotten.
Question 18: What is 'Operation Staysafe' in the context of UK terrorism response?
- A training programme for counter-terrorism police
- A national scheme for checking venue security measures
- A public information campaign for reporting crime
- A police and venue partnership operation promoting safe evacuation and lockdown procedures (Correct answer)
Correct answer: A police and venue partnership operation promoting safe evacuation and lockdown procedures
Operation Staysafe and similar local operations involve police working with venues to plan and practice evacuation, invacuation and lockdown procedures before incidents occur.
Question 19: What is the ratio of compressions to rescue breaths in adult CPR?
- 10 compressions to 2 rescue breaths
- 15 compressions to 2 rescue breaths
- 30 compressions to 1 rescue breath
- 30 compressions to 2 rescue breaths (Correct answer)
Correct answer: 30 compressions to 2 rescue breaths
Current Resuscitation Council guidelines recommend a 30:2 ratio for adult CPR — 30 chest compressions followed by 2 rescue breaths — repeating until the patient recovers or help arrives.
Question 20: What should a door supervisor do if they discover a fire?
- Raise the alarm, call the fire service (999), evacuate the area, and only attempt to fight the fire if trained and it is safe to do so (Correct answer)
- Post about it on social media
- Attempt to extinguish it regardless of size
- Close the door and continue working
Correct answer: Raise the alarm, call the fire service (999), evacuate the area, and only attempt to fight the fire if trained and it is safe to do so
The priority is: raise the alarm, call 999, evacuate all persons, close doors to contain the fire, and only attempt to fight the fire if it is small, you are trained, and it is safe to do so. Never put yourself at risk.
Question 21: What does 'irresponsible drinks promotions' mean under the Licensing Act 2003 guidance?
- Promotions that encourage excessive consumption or target vulnerable groups, which are prohibited under licence conditions (Correct answer)
- Any promotion offering free alcohol
- Drinks promotions not approved by the local authority
- Happy hour pricing at any time
Correct answer: Promotions that encourage excessive consumption or target vulnerable groups, which are prohibited under licence conditions
The Licensing Act guidance prohibits promotions that encourage rapid or excessive consumption, offer unlimited alcohol for a fixed price or specifically target intoxicated persons.
Question 22: What is the 'late-night levy' and who does it affect?
- A tax on all licensed premises in England
- A levy on all door supervisors working after midnight
- A charge on premises licensed to sell alcohol after midnight, contributing to policing costs (Correct answer)
- A fine for venues causing noise after midnight
Correct answer: A charge on premises licensed to sell alcohol after midnight, contributing to policing costs
The late-night levy allows local authorities to charge premises licensed for late-night alcohol sales to help fund policing and other costs associated with late-night economy management.
Question 23: How should a door supervisor manage a situation where two groups are about to fight?
- Join the weaker group to equalise the fight
- Separate the groups using barriers or positioning, call for backup and de-escalate (Correct answer)
- Wait until one group leaves before intervening
- Only intervene once the fight has started
Correct answer: Separate the groups using barriers or positioning, call for backup and de-escalate
Physically separating the groups before violence erupts, combined with calling for backup and using verbal de-escalation, is the safest and most effective approach.
Question 24: What is 'confirmation bias' and why is it a risk in security decision-making?
- The tendency to favour information that confirms existing beliefs, risking profiling and poor decisions (Correct answer)
- A form of legal bias in court proceedings
- A medical condition affecting vision
- A CCTV system calibration error
Correct answer: The tendency to favour information that confirms existing beliefs, risking profiling and poor decisions
Confirmation bias leads to interpreting information in a way that confirms a pre-existing assumption; in security this risks targeting people based on appearance rather than behaviour, leading to discriminatory practice.
Question 25: What must a door supervisor do if they are asked to operate in a way that breaches the premises licence?
- Refuse to carry out the instruction and report it to their supervisor or licensing authority (Correct answer)
- Follow the instruction as they are employees of the venue
- Comply because the DPS has overall authority
- Contact the SIA before deciding
Correct answer: Refuse to carry out the instruction and report it to their supervisor or licensing authority
Door supervisors are personally responsible for their own conduct; operating outside licence conditions is illegal and they should refuse unlawful instructions and report them.
Question 26: Which offence under the Public Order Act 1986 involves threatening or abusive words likely to cause harassment?
- Section 4 – Fear or provocation of violence (Correct answer)
- Section 12 – Affray
- Section 8 – Disorderly conduct
- Section 1 – Riot
Correct answer: Section 4 – Fear or provocation of violence
Section 4 of the Public Order Act 1986 covers threatening, abusive or insulting words or behaviour likely to cause a person to believe immediate unlawful violence will be used.
Question 27: What is the recovery position used for?
- To resuscitate a person who is not breathing
- To maintain an open airway and prevent choking in an unconscious breathing person (Correct answer)
- To treat a person in anaphylactic shock
- To stabilise a person with a suspected spinal injury
Correct answer: To maintain an open airway and prevent choking in an unconscious breathing person
The recovery position keeps an unconscious but breathing person on their side with the airway open, preventing vomit or fluid from blocking the airway.
Question 28: What does 'CONTEST' refer to in UK counter-terrorism?
- The UK's counter-terrorism strategy, comprising four workstreams: Prevent, Pursue, Protect, and Prepare (Correct answer)
- A competition between security firms
- A training exercise for door staff
- A public voting system for security policies
Correct answer: The UK's counter-terrorism strategy, comprising four workstreams: Prevent, Pursue, Protect, and Prepare
CONTEST is the UK Government's counter-terrorism strategy with four workstreams: Prevent (stop radicalisation), Pursue (stop attacks), Protect (strengthen defences), and Prepare (mitigate the impact of attacks).
Question 29: What visible signs might indicate alcohol intoxication in a customer?
- Dilated pupils and rapid speech
- Slurred speech, unsteady gait, glazed eyes and disinhibited behaviour (Correct answer)
- High energy and confidence
- Pale skin and aggression without emotional cause
Correct answer: Slurred speech, unsteady gait, glazed eyes and disinhibited behaviour
Classic signs of alcohol intoxication include slurred speech, impaired coordination, glazed or bloodshot eyes and reduced inhibition; these indicate the person may be too intoxicated to serve.
Question 30: Under the Licensing Act 2003, what is the permitted drink-drive awareness obligation of licensed premises?
- The Act imposes no specific drink-drive awareness duty but venues are encouraged to promote safe travel (Correct answer)
- Venues must call police if they suspect a customer will drink-drive
- Venues must only serve soft drinks to people who arrived by car
- Venues must refuse alcohol to all drivers
Correct answer: The Act imposes no specific drink-drive awareness duty but venues are encouraged to promote safe travel
The Licensing Act does not create a specific drink-drive duty for venues, though good practice and licensing conditions may encourage designated driver schemes and safe travel promotion.
Question 31: What is 'decontamination' relevant to in a security context?
- The process of removing hazardous substances from people following a chemical, biological, radiological or nuclear (CBRN) attack (Correct answer)
- Disinfecting the venue after closing
- Removing alcohol from an intoxicated person's bloodstream
- Cleaning CCTV equipment
Correct answer: The process of removing hazardous substances from people following a chemical, biological, radiological or nuclear (CBRN) attack
CBRN decontamination involves removing or neutralising hazardous substances from affected persons after an attack; door supervisors should avoid the affected area and follow emergency services instructions.
Question 32: After a conflict situation has been resolved, what should a door supervisor do?
- Only report it if asked by the manager
- Post about it on social media
- Forget about it and move on
- Complete an incident report detailing what happened, who was involved, and what actions were taken (Correct answer)
Correct answer: Complete an incident report detailing what happened, who was involved, and what actions were taken
A detailed incident report must be completed recording the facts of what happened, who was involved, what actions were taken, any use of force, and the outcome. This provides a vital record for legal and operational purposes.
Question 33: How often must fire exits be checked at a licensed venue?
- Monthly by environmental health
- Only during the annual fire risk assessment
- Before every opening session (Correct answer)
- Weekly by the fire brigade
Correct answer: Before every opening session
Fire exits must be checked before every opening to ensure they are unobstructed, unlocked and operational; blocked exits are a common cause of casualties in venue fires.
Question 34: A venue has a 'Challenge 25' policy. What does this mean?
- Challenge anyone who appears intoxicated
- Allow entry to those who have been refused elsewhere
- Ask for ID if a person appears under 25 to prevent underage sales (Correct answer)
- Only admit guests aged 25 and over
Correct answer: Ask for ID if a person appears under 25 to prevent underage sales
Challenge 25 is a retail and venue policy requiring staff to ask for proof of age from anyone who appears under 25 to prevent the sale of age-restricted products to under-18s.
Question 35: A customer complains that they were unfairly refused entry. How should a door supervisor respond?
- Ignore the complaint and re-enter the venue
- Argue and explain why the customer was wrong
- Listen calmly, explain the reason clearly and professionally without being defensive (Correct answer)
- Tell the customer to contact the management team by post
Correct answer: Listen calmly, explain the reason clearly and professionally without being defensive
A calm, clear explanation respects the customer's right to understand the decision and may de-escalate the situation; being defensive or dismissive risks escalation.
Question 36: Under the Licensing Act 2003, which of the following is NOT one of the four licensing objectives?
- Public safety
- Maximising profit for the licensee (Correct answer)
- The prevention of crime and disorder
- The protection of children from harm
Correct answer: Maximising profit for the licensee
The four licensing objectives are: prevention of crime and disorder, public safety, prevention of public nuisance, and protection of children from harm. Maximising profit is not a licensing objective.
Question 37: What does 'de-escalation' mean in conflict management?
- Reducing the intensity of a conflict through communication techniques (Correct answer)
- Using a staircase to move people
- Escalating force to match the aggressor
- Calling for police backup immediately
Correct answer: Reducing the intensity of a conflict through communication techniques
De-escalation involves using verbal and non-verbal communication techniques to calm a situation, reduce tension, and prevent a conflict from becoming physical or more serious.
Question 38: What risks are associated with restraining an intoxicated person?
- No additional risks — intoxicated people are easier to restrain
- The main risk is damage to their clothing
- Increased risk of positional asphyxia, vomiting and choking, unpredictable behaviour, and reduced pain response (Correct answer)
- Only the risk of them falling asleep
Correct answer: Increased risk of positional asphyxia, vomiting and choking, unpredictable behaviour, and reduced pain response
Intoxicated individuals face heightened risks during restraint: alcohol suppresses breathing reflexes (positional asphyxia risk), they may vomit and choke, their behaviour is unpredictable, and reduced pain response means they may not show warning signs.
Question 39: What is 'Pub Watch' and how does it support door supervisors?
- A local voluntary scheme linking licensed premises to share intelligence on barred persons and incidents (Correct answer)
- An insurance scheme for licensed premises
- A national government scheme inspecting pubs
- A police surveillance operation targeting licensed venues
Correct answer: A local voluntary scheme linking licensed premises to share intelligence on barred persons and incidents
Pub Watch is a voluntary partnership between licensed premises that allows venues to share information on barred persons and incidents, improving security across an area.
Question 40: What is the 'attitude model' used in conflict management?
- A method for assessing a person's dress code
- A framework showing how attitudes and behaviours influence conflict outcomes, often using a conflict escalation ladder (Correct answer)
- A customer satisfaction survey
- A modelling agency's recruitment process
Correct answer: A framework showing how attitudes and behaviours influence conflict outcomes, often using a conflict escalation ladder
The attitude model (or behavioural model) illustrates how a person's attitude can escalate from calm to aggressive, and how the door supervisor's attitude and behaviour directly influences whether the situation improves or worsens.
Question 41: Why is documenting the use of force important?
- It provides a legal record and protects the door supervisor if their actions are challenged (Correct answer)
- It is required only when police are called
- It allows management to calculate insurance costs
- It fulfils the venue's health and safety obligation only
Correct answer: It provides a legal record and protects the door supervisor if their actions are challenged
Accurate documentation of force used, including the justification and outcome, creates a contemporaneous record that can defend the door supervisor against complaints or prosecution.
Question 42: A door supervisor is asked by police to produce evidence of their right to work. Which document is relevant?
- Their tenancy agreement
- Their employment contract
- Their National Insurance card
- Their SIA licence (Correct answer)
Correct answer: Their SIA licence
An SIA licence confirms that the holder has passed identity and right-to-work checks as part of the licensing process, and police may ask to see it during checks.
Question 43: Which verbal technique can help reduce tension when a person is shouting?
- Threatening consequences immediately
- Staying completely silent
- Shouting back to match their energy
- Mirroring their pace initially then gradually slowing it down (Correct answer)
Correct answer: Mirroring their pace initially then gradually slowing it down
Pacing and leading is a technique where you initially match the person's communication style to establish rapport, then gradually slow down to bring them to a calmer state.
Question 44: Under the Licensing Act 2003, it is an offence to knowingly serve alcohol to whom?
- A person who has previously been refused entry elsewhere
- A person who is drunk (Correct answer)
- Anyone without photo ID
- Any person under 21
Correct answer: A person who is drunk
Section 141 of the Licensing Act 2003 makes it an offence for any person to knowingly sell or allow the sale of alcohol to a person who is drunk.
Question 45: What does 'welfare check' mean in the context of a door supervisor's duties?
- Monitoring and assisting vulnerable or intoxicated persons to ensure their safety (Correct answer)
- Confirming customer's age at entry
- Inspecting fire exits before opening
- Checking staff are wearing correct uniforms
Correct answer: Monitoring and assisting vulnerable or intoxicated persons to ensure their safety
Welfare checks involve actively monitoring customers who appear vulnerable, intoxicated or unwell, and taking steps such as arranging safe transport or calling emergency services as needed.
Question 46: What non-verbal communication signs might indicate a person is about to become violent?
- Laughing and making jokes
- Smiling and relaxed shoulders
- Yawning and looking at their phone
- Clenched fists, pale face, target glancing, and adopting a fighting stance (Correct answer)
Correct answer: Clenched fists, pale face, target glancing, and adopting a fighting stance
Pre-fight indicators include: clenched fists, reddening or paling of the face, target glancing (looking at where they intend to strike), adopting a wider stance, removal of jewellery or clothing, and increased breathing rate.
Question 47: What should a door supervisor do if they find an unattended bag or suspicious item?
- Continue normal duties unless it is clearly dangerous
- Open it to check the contents
- Pick it up and move it to a safe place
- Do not touch it; clear the area and call police using the HOT protocol (Correct answer)
Correct answer: Do not touch it; clear the area and call police using the HOT protocol
The HOT protocol (Has it been hidden? Is it obviously suspicious? Is it typical of its surroundings?) guides assessment; the item should not be touched and police should be called.
Question 48: Why is it important that door supervisors do not use or be under the influence of drugs or alcohol while on duty?
- It impairs judgement, creates legal liability and is grounds for licence revocation (Correct answer)
- Alcohol is permitted if consumed before the shift starts
- Only relevant if working at a drug-free venue
- It is only an issue if customers complain
Correct answer: It impairs judgement, creates legal liability and is grounds for licence revocation
Being under the influence on duty impairs decision-making and the ability to manage conflict safely; it also breaches professional standards and SIA licence conditions.
Question 49: What is 'trespass' in the context of licensed premises?
- Causing damage to property
- Loitering outside premises
- Remaining on private property after being asked to leave (Correct answer)
- Entering property without paying
Correct answer: Remaining on private property after being asked to leave
A person becomes a trespasser on licensed premises when they remain after the licence holder or their agent has withdrawn permission for them to be there.
Question 50: What are 'club drugs' and why are they particularly relevant to door supervisors?
- Legal highs available over the counter
- Drugs only relevant to police, not security staff
- Prescription medicines misused in clubs
- Drugs commonly used in nightclub environments such as MDMA, ketamine and GHB, posing health risks (Correct answer)
Correct answer: Drugs commonly used in nightclub environments such as MDMA, ketamine and GHB, posing health risks
Club drugs are substances associated with nightlife environments; door supervisors need to recognise signs of their use to identify medical emergencies and manage conflict risks.
Question 51: A door supervisor detains someone pending police arrival. Under which legal basis is this justified?
- Vagrancy Act 1824
- Police and Criminal Evidence Act 1984 s.24
- Common law powers of detention
- Citizen's arrest under the Criminal Law Act 1967 (Correct answer)
Correct answer: Citizen's arrest under the Criminal Law Act 1967
Door supervisors use citizen's arrest powers under the Criminal Law Act 1967 to detain a person until police arrive.
Question 52: Under what circumstances can a door supervisor legally search a person for drugs?
- Only with a police warrant
- Only if the person is under 18
- At any time they choose
- Only with the person's consent as a condition of entry to the premises (Correct answer)
Correct answer: Only with the person's consent as a condition of entry to the premises
Door supervisors can only search people with their consent, typically as a condition of entry. If a person refuses to be searched, they can be refused entry but cannot be forcibly searched — only the police have that power.
Question 53: What is the 'broken record' technique in conflict management?
- Playing music to calm people down
- Recording and replaying the conversation
- Deliberately annoying someone until they leave
- Calmly and firmly repeating the same message without being drawn into arguments (Correct answer)
Correct answer: Calmly and firmly repeating the same message without being drawn into arguments
The broken record technique involves calmly and consistently repeating your key message without being drawn into side arguments or responding to provocation. It maintains your position without escalating.
Question 54: What is a Vehicle-Borne Improvised Explosive Device (VBIED)?
- A vehicle used for surveillance
- A vehicle that has been loaded with explosives and used as a weapon (Correct answer)
- A stolen vehicle used as a getaway car
- An armoured security vehicle
Correct answer: A vehicle that has been loaded with explosives and used as a weapon
A VBIED is a vehicle packed with explosives, designed to be driven to a target and detonated. Hostile vehicle mitigation (HVM) measures such as bollards and barriers are used to protect crowded places.
Question 55: What does 'closed circuit television' (CCTV) legislation require of venues using surveillance systems?
- ICO registration is optional for small venues
- CCTV data must be shared publicly on request
- Only that signage is displayed
- Registration with the ICO, prominent signage and GDPR-compliant data handling (Correct answer)
Correct answer: Registration with the ICO, prominent signage and GDPR-compliant data handling
Venues operating CCTV must register with the Information Commissioner's Office (ICO) as data controllers, display clear signage and handle footage in accordance with GDPR requirements.
Question 56: What is the correct procedure after using physical force on a member of the public?
- Document everything in an incident report, inform management, preserve CCTV, and seek medical attention for any injuries (Correct answer)
- Deny any force was used
- Delete any CCTV footage of the incident
- Only document it if the person complains
Correct answer: Document everything in an incident report, inform management, preserve CCTV, and seek medical attention for any injuries
After any use of force: complete a detailed incident report, inform management, preserve CCTV footage, note witnesses, seek medical attention for any injuries, and cooperate with any police investigation.
Question 57: What should a door supervisor do if they suspect a customer is suffering a drug overdose?
- Ignore it — it's not the venue's responsibility
- Give them coffee to sober up
- Call 999 immediately, place them in the recovery position if unconscious but breathing, and monitor their condition (Correct answer)
- Remove them from the venue and leave them outside
Correct answer: Call 999 immediately, place them in the recovery position if unconscious but breathing, and monitor their condition
A suspected drug overdose is a medical emergency. Call 999 immediately, place the casualty in the recovery position if unconscious but breathing, monitor breathing, be prepared to perform CPR, and tell paramedics what substance may have been taken if known.
Question 58: What is the purpose of the 'refusal log' kept by door supervisors?
- To record persons refused a drink at the bar
- To document staff attendance refusals
- To record deliveries refused by the venue
- To record persons refused entry, including the reason, time and description (Correct answer)
Correct answer: To record persons refused entry, including the reason, time and description
The refusal log records details of persons turned away, helping to demonstrate consistent and non-discriminatory application of entry policies and providing evidence if a refusal is later disputed.
Question 59: What is 'positional asphyxia' and why must door supervisors be aware of it?
- A safety check for entry queues
- A technique for restraining violent persons
- A potentially fatal condition caused by body position restricting breathing during restraint (Correct answer)
- A medical term for panic attacks in crowds
Correct answer: A potentially fatal condition caused by body position restricting breathing during restraint
Positional asphyxia occurs when a person's body position prevents adequate breathing, often during restraint face-down; it can be fatal and door supervisors must avoid positions that restrict breathing.
Question 60: Under the Licensing Act 2003, which person holds day-to-day responsibility for the premises licence?
- The SIA liaison officer
- The local council licensing officer
- The premises owner
- The Designated Premises Supervisor (Correct answer)
Correct answer: The Designated Premises Supervisor
The Designated Premises Supervisor (DPS) is named on the licence and holds responsibility for the day-to-day operation of the licensed premises.
Question 61: The Health and Safety Executive (HSE) is primarily responsible for:
- Prosecuting individual employees who cause workplace accidents
- Providing financial compensation directly to injured workers
- Training all security industry personnel in first aid procedures
- Enforcing health and safety law and providing guidance to workplaces across Great Britain (Correct answer)
Correct answer: Enforcing health and safety law and providing guidance to workplaces across Great Britain
The HSE is the national regulator for workplace health and safety in Great Britain, responsible for enforcing health and safety legislation and providing guidance to employers and employees.
Question 62: What is 'displacement aggression' and how should a door supervisor respond to it?
- A technique for moving an aggressive person
- A legal defence for assault
- Aggression caused by being displaced from the queue
- Aggression directed at the door supervisor that stems from another source; respond with empathy and de-escalation (Correct answer)
Correct answer: Aggression directed at the door supervisor that stems from another source; respond with empathy and de-escalation
Displacement aggression occurs when a person vents frustration from an unrelated cause onto the door supervisor; recognising this and responding with empathy can defuse the situation.
Question 63: What are 'trigger factors' in conflict situations?
- The weapons an aggressor might use
- The reasons a venue is licensed
- Words, actions, or situations that can cause a person's behaviour to escalate (Correct answer)
- Medical conditions that cause aggression
Correct answer: Words, actions, or situations that can cause a person's behaviour to escalate
Trigger factors are things that provoke or escalate aggressive behaviour — such as personal insults, invading personal space, aggressive body language, or making someone feel disrespected or embarrassed.
Question 64: What does 'minimum use of force' mean?
- Never using any force at all
- Using the least painful technique
- Using only the level of force that is necessary to achieve the lawful objective, and no more (Correct answer)
- Using force only on the smallest person
Correct answer: Using only the level of force that is necessary to achieve the lawful objective, and no more
Minimum use of force means applying only enough force to achieve the lawful objective (e.g., removing someone from premises, preventing an assault). Any force beyond what is necessary becomes unlawful.
Question 65: What should a door supervisor do if they witness a colleague using excessive force?
- Ignore it — it's not their responsibility
- Only report it if asked about it later
- Intervene to stop the excessive force, report it to management, and document the incident (Correct answer)
- Join in to help their colleague
Correct answer: Intervene to stop the excessive force, report it to management, and document the incident
The door supervisor has a legal and professional duty to intervene if a colleague is using excessive force, report it to management, and document what happened. Failing to intervene could make them complicit.
Question 66: What is 'personal space' and why is it important in conflict situations?
- The distance required between bouncers on a door
- The area behind a venue where staff take breaks
- The physical distance around a person; maintaining it reduces threat perception (Correct answer)
- A legal buffer zone around licensed premises
Correct answer: The physical distance around a person; maintaining it reduces threat perception
Maintaining appropriate personal space prevents an aggressive person from feeling cornered or threatened, reducing the likelihood of physical escalation.
Question 67: Which communication method is most appropriate when discretion is required during an incident?
- Posting on the venue's social media
- Using a personal mobile phone to call police in front of the subject
- Coded radio message to colleagues (Correct answer)
- Shouting across the venue to alert staff
Correct answer: Coded radio message to colleagues
Coded radio communications allow door supervisors to alert colleagues discreetly without alarming other customers or alerting the subject of concern.
Question 68: What personal information may legally be recorded in a security incident log?
- Any personal information regardless of relevance
- Factual descriptions relevant to the incident, handled in compliance with GDPR (Correct answer)
- Full home addresses of all involved parties
- Credit card details for potential compensation claims
Correct answer: Factual descriptions relevant to the incident, handled in compliance with GDPR
GDPR requires that only relevant personal data is collected and for a specified purpose; incident logs should contain factual information about the incident only, not irrelevant personal details.
Question 69: A customer is found in possession of a small amount of cannabis. What is the correct door supervisor response?
- Refuse entry or remove from premises, document the incident and notify police if appropriate (Correct answer)
- Conduct a full search and arrest the customer
- Confiscate the cannabis and warn the customer
- Allow entry as cannabis is a minor offence
Correct answer: Refuse entry or remove from premises, document the incident and notify police if appropriate
While door supervisors cannot arrest for simple possession without meeting the citizen's arrest threshold, they can refuse entry and should document and report the matter to police.
Question 70: What does AED stand for?
- Advanced Emergency Device
- Automated External Defibrillator (Correct answer)
- Acute Emergency Diagnostic
- Automated Emergency Defibrillation
Correct answer: Automated External Defibrillator
An AED (Automated External Defibrillator) analyses heart rhythm and delivers an electric shock to restore normal rhythm in cardiac arrest; they are designed for use by untrained persons.
Question 71: The Manual Handling Operations Regulations 1992 require employers to:
- Prohibit all manual lifting tasks in security environments
- Provide all employees with mechanical handling equipment at all times
- Avoid the need for manual handling where reasonably practicable, and where unavoidable, reduce the risk of injury (Correct answer)
- Ensure employees complete an annual physical fitness test
Correct answer: Avoid the need for manual handling where reasonably practicable, and where unavoidable, reduce the risk of injury
The Manual Handling Operations Regulations 1992 require employers to first avoid manual handling where reasonably practicable, and where unavoidable, to assess and reduce the risk of injury.
Question 72: A customer refuses a search at the door. What should a door supervisor do?
- Allow entry and monitor the customer closely
- Call the police to conduct the search
- Force the search because refusal indicates guilt
- Refuse entry politely, as search is a condition of entry (Correct answer)
Correct answer: Refuse entry politely, as search is a condition of entry
Refusal to comply with a search condition of entry means the person can be lawfully denied access; no search should ever be forced as this could constitute assault.
Question 73: Which communication barrier is most likely when dealing with a person under the influence of alcohol?
- Language barrier
- Reduced ability to process information and respond rationally (Correct answer)
- Hearing impairment
- Cognitive disability
Correct answer: Reduced ability to process information and respond rationally
Alcohol impairs cognitive processing, reducing a person's ability to understand instructions or reason calmly, which means door supervisors need adapted communication strategies.
Question 74: What is the primary goal of conflict management for a door supervisor?
- Calling the police at the first sign of conflict
- De-escalation and resolution without physical contact (Correct answer)
- Immediate physical restraint of the aggressor
- Removing all bystanders from the area
Correct answer: De-escalation and resolution without physical contact
The primary goal is always to resolve conflict through communication and de-escalation, avoiding physical intervention wherever possible.
Question 75: What is the 'Prevent' strategy in UK counter-terrorism?
- A strategy to stop people being drawn into terrorism and to identify and support those at risk of radicalisation (Correct answer)
- Preventing people from entering the UK
- Preventing drug use in venues
- Preventing the sale of alcohol to minors
Correct answer: A strategy to stop people being drawn into terrorism and to identify and support those at risk of radicalisation
Prevent is the workstream of CONTEST that aims to stop people becoming terrorists or supporting terrorism. It includes identifying and supporting people vulnerable to radicalisation, and working with communities.
Question 76: What factors affect how much force is considered 'reasonable'?
- Only the door supervisor's training level
- Only whether CCTV is recording
- The nature of the threat, available options, the person's vulnerability, and the environment (Correct answer)
- Only the size of the person being restrained
Correct answer: The nature of the threat, available options, the person's vulnerability, and the environment
Reasonableness considers: the severity of the threat, whether lesser options were available, the vulnerability of the person (age, size, intoxication, disability), the environment, and the risk to others.
Question 77: What does 'reasonable force' mean in the context of a door supervisor's powers?
- Any force necessary to subdue a person
- Force authorised by a police officer
- Minimum verbal force only
- Force proportionate to the threat faced (Correct answer)
Correct answer: Force proportionate to the threat faced
Reasonable force must be proportionate to the threat; excessive force can lead to criminal liability for the door supervisor.
Question 78: Why is it important to conduct searches consistently and without discrimination?
- To maximise the number of searches carried out
- To reduce the time spent searching
- To satisfy insurance requirements
- To comply with the Equality Act 2010 and avoid accusations of bias (Correct answer)
Correct answer: To comply with the Equality Act 2010 and avoid accusations of bias
Inconsistent searches that target people based on protected characteristics breach the Equality Act 2010 and can expose the venue and individual to legal action.
Question 79: What are the signs of ketamine intoxication?
- Extreme confidence and rapid speech
- Pinpoint pupils and sedation
- Dissociation, confusion, inability to feel pain and appearing unconscious while awake (Correct answer)
- Excessive energy and sweating
Correct answer: Dissociation, confusion, inability to feel pain and appearing unconscious while awake
Ketamine is a dissociative anaesthetic causing confusion, detachment from reality, inability to feel pain and a 'k-hole' state where the person appears semi-conscious.
Question 80: What is 'assertiveness' in a conflict context and how does it differ from aggression?
- Assertiveness means standing firm with respect; aggression involves hostility and intimidation (Correct answer)
- Aggression is always illegal; assertiveness is not
- They are the same thing in a security context
- Assertiveness is louder than aggression
Correct answer: Assertiveness means standing firm with respect; aggression involves hostility and intimidation
Assertiveness allows a door supervisor to maintain their position firmly while respecting the other person; aggression involves hostility that escalates rather than resolves conflict.
Question 81: What is a 'drugs policy' for a licensed venue?
- A documented set of procedures for preventing drug use, searching, seizure, storage, and police liaison (Correct answer)
- A medical policy for prescribing medication
- A policy for selling energy drinks
- A policy encouraging drug use
Correct answer: A documented set of procedures for preventing drug use, searching, seizure, storage, and police liaison
A drugs policy sets out the venue's approach to preventing drug use, including search procedures, how seized drugs are handled and stored, staff training, police liaison, and signage. It is a key document for due diligence.
Question 82: What is 'dynamic risk assessment' in a conflict situation?
- A written report completed after an incident
- A one-time assessment before a shift starts
- Continuously evaluating the threat and adjusting response accordingly (Correct answer)
- A police-led evaluation of venue safety
Correct answer: Continuously evaluating the threat and adjusting response accordingly
Dynamic risk assessment is an ongoing mental process during a conflict where the door supervisor constantly re-evaluates the threat level and adapts their response in real time.
Question 83: What legal obligation applies to CCTV footage requested by police for an investigation?
- The venue must preserve and provide it promptly when subject to a lawful request (Correct answer)
- It can only be accessed if a court order is obtained
- The venue can charge for providing the footage
- The venue may delete it if they have already reviewed it
Correct answer: The venue must preserve and provide it promptly when subject to a lawful request
When police request CCTV footage for a criminal investigation, the venue has a duty to preserve relevant footage and provide it on receipt of a lawful request; obstruction could constitute an offence.
Question 84: What is the difference between 'formal' and 'informal' communication in a security context?
- Formal communication is only used with police
- Formal communication is documented and official (reports, radio logs); informal is verbal and undocumented (Correct answer)
- Formal is verbal; informal is written
- They are interchangeable terms
Correct answer: Formal communication is documented and official (reports, radio logs); informal is verbal and undocumented
Formal communication creates a documented record (incident reports, radio logs, policy documents); informal communication (spoken briefings, quick updates) is valuable but carries less evidential weight.
Question 85: What legal right do individuals have regarding information held about them in CCTV recordings?
- The right to receive a copy at no charge within 7 days
- No rights as CCTV is a security measure
- The right to access their own personal data (subject access request) under GDPR (Correct answer)
- The right to demand immediate deletion of any footage
Correct answer: The right to access their own personal data (subject access request) under GDPR
Under GDPR, individuals have the right to request access to personal data held about them, including CCTV footage; venues must respond within one month and may charge a reasonable fee.
Question 86: What should a door supervisor do if they find drugs on a customer during a search?
- Keep the drugs as evidence in their pocket
- Seize the drugs, place them in a sealed container, refuse entry, inform management, and call the police (Correct answer)
- Return the drugs and let them enter
- Confiscate the drugs and flush them down the toilet
Correct answer: Seize the drugs, place them in a sealed container, refuse entry, inform management, and call the police
The door supervisor should seize the drugs safely, place them in a sealed, tamper-evident container, refuse entry, inform the manager, record the incident, and call the police. The drugs must be handled carefully to preserve evidence.
Question 87: Which commonly misused over-the-counter medicine can cause intoxication-like symptoms?
- Paracetamol
- Ibuprofen
- Antihistamines in high doses (Correct answer)
- Aspirin
Correct answer: Antihistamines in high doses
High doses of antihistamines such as diphenhydramine can cause drowsiness, confusion and disorientation, mimicking drug intoxication and requiring the same welfare response.
Question 88: What must happen to the DPS status of premises when the current DPS leaves their role?
- The premises can continue operating for up to 12 months without a DPS
- The premises licence is automatically revoked
- The local authority takes over as temporary DPS
- A new DPS must be designated within 2 months or alcohol sales must cease (Correct answer)
Correct answer: A new DPS must be designated within 2 months or alcohol sales must cease
If the DPS leaves, the premises must designate a new DPS promptly; the licence holder can continue operating briefly but cannot sell alcohol without a named DPS in place.
Question 89: What does the 'conflict resolution model' typically begin with?
- Calling for backup
- Immediate physical restraint
- Assessment of the situation and gathering information (Correct answer)
- Issuing a formal warning
Correct answer: Assessment of the situation and gathering information
The conflict resolution model starts with assessing and gathering information about the situation before deciding on an appropriate response strategy.
Question 90: What does the Human Rights Act 1998 Article 5 protect?
- The right to liberty and security (Correct answer)
- The right to a fair trial
- The right to life
- Freedom of expression
Correct answer: The right to liberty and security
Article 5 of the Human Rights Act 1998 protects the right to liberty and security, meaning unlawful detentions by door supervisors could breach this right.
Question 91: What is the Psychoactive Substances Act 2016?
- An Act regulating alcohol sales
- An Act making it an offence to produce, supply, or offer to supply any psychoactive substance intended for human consumption (Correct answer)
- An Act governing prescription medication
- An Act legalising cannabis
Correct answer: An Act making it an offence to produce, supply, or offer to supply any psychoactive substance intended for human consumption
The Psychoactive Substances Act 2016 made it an offence to produce, supply, or offer to supply any psychoactive substance (with exemptions for alcohol, tobacco, caffeine, and medicines). It replaced the previous patchwork approach to 'legal highs'.
Question 92: Which forms of identification are acceptable as proof of age under UK licensing law?
- Social media profiles showing date of birth
- Student ID and bank cards
- Passport, driving licence, or PASS-accredited proof of age card (Correct answer)
- Any photo ID
Correct answer: Passport, driving licence, or PASS-accredited proof of age card
Acceptable forms of ID are: a valid passport, a photo driving licence, or a card bearing the PASS hologram (Proof of Age Standards Scheme). These are the only forms recognised by UK licensing law.
Question 93: What must a door supervisor tell a person they are detaining?
- That they are under arrest and the reason why (Correct answer)
- Only that they must wait for police
- Their SIA licence number
- Nothing until police arrive
Correct answer: That they are under arrest and the reason why
A person being detained must be informed they are under arrest and the grounds for that arrest; failure to do so can make the detention unlawful.
Question 94: What is 'See It, Say It, Sorted' in the context of UK security?
- A recycling initiative
- A public awareness campaign encouraging people to report suspicious activity to authorities (Correct answer)
- A cleaning campaign
- A social media hashtag
Correct answer: A public awareness campaign encouraging people to report suspicious activity to authorities
'See It, Say It, Sorted' is a public awareness campaign (primarily used in transport settings) encouraging people to report anything suspicious to police or staff. It reinforces the message that reporting suspicious activity helps keep everyone safe.
Question 95: It is an offence to serve alcohol to a person who is drunk. Under which Act is this provision?
- The Equality Act 2010
- The Licensing Act 2003 (Correct answer)
- The Health and Safety at Work Act 1974
- The Misuse of Drugs Act 1971
Correct answer: The Licensing Act 2003
Section 141 of the Licensing Act 2003 makes it an offence to knowingly sell or attempt to sell alcohol to a person who is drunk on relevant premises.
Question 96: What are the signs that someone may have taken an opiate drug such as heroin?
- Red eyes and excessive hunger
- Constricted (pinpoint) pupils, drowsiness, slow breathing, and slurred speech (Correct answer)
- Wide eyes and talkativeness
- Dilated pupils and hyperactivity
Correct answer: Constricted (pinpoint) pupils, drowsiness, slow breathing, and slurred speech
Opiates cause constricted pupils, drowsiness or 'nodding off', slow and shallow breathing, slurred speech, and a relaxed or euphoric state. In overdose, breathing can stop entirely.
Question 97: Which drug class is associated with aggression and paranoia, increasing conflict risk at venues?
- Opiates
- Hallucinogens such as LSD
- Benzodiazepines
- Stimulants such as cocaine and amphetamines (Correct answer)
Correct answer: Stimulants such as cocaine and amphetamines
High-dose stimulant use can cause paranoia, increased aggression and unpredictable behaviour, making stimulant-intoxicated customers higher-risk in conflict situations.
Question 98: Under the Licensing Act 2003, what is the penalty for selling alcohol to a person under 18?
- A fixed penalty notice only
- Up to 6 months imprisonment
- A fine up to level 5 on the standard scale (unlimited since 2015) (Correct answer)
- Immediate licence revocation
Correct answer: A fine up to level 5 on the standard scale (unlimited since 2015)
Selling alcohol to a person under 18 is a summary offence with a fine up to the legal maximum; persistent underage sales can also lead to licence review and revocation.
Question 99: What is 'positional asphyxia' and why must door supervisors be aware of it?
- A technique for restraining aggressive individuals
- A type of martial arts hold
- A condition where a person's body position prevents them from breathing adequately, which can be fatal (Correct answer)
- A breathing exercise for stress relief
Correct answer: A condition where a person's body position prevents them from breathing adequately, which can be fatal
Positional asphyxia occurs when a person's body position restricts their ability to breathe. Restraining someone face-down, applying pressure to the chest or back, or restricting the diaphragm can be fatal.
Question 100: What is the 'chain of command' and why does it matter to door supervisors?
- A communications protocol for radio networks
- A procedure for escalating fire incidents
- A tool for locking doors in sequence
- The hierarchy of authority from operative to supervisor to management; it ensures decisions are made at the correct level and accountability is maintained (Correct answer)
Correct answer: The hierarchy of authority from operative to supervisor to management; it ensures decisions are made at the correct level and accountability is maintained
The chain of command defines who has authority to make what decisions; door supervisors should escalate issues appropriately rather than making decisions above their authority level.
Question 101: What happens if a premises operates without a valid premises licence?
- Nothing, unless police are directly informed
- It receives only a civil penalty
- It commits a criminal offence under the Licensing Act 2003 (Correct answer)
- It is reported to the SIA for investigation
Correct answer: It commits a criminal offence under the Licensing Act 2003
Operating licensable activities without a premises licence is a criminal offence under the Licensing Act 2003, with penalties including fines and imprisonment for the responsible person.
Question 102: A door supervisor finds a sealed bag of white powder in a customer's jacket. What should they do?
- Taste the powder to identify it
- Return the powder and issue a warning
- Dispose of the powder to prevent drug use on the premises
- Preserve the item without handling it excessively, refuse the customer entry and call police (Correct answer)
Correct answer: Preserve the item without handling it excessively, refuse the customer entry and call police
Handling the substance minimally preserves forensic evidence; door supervisors must not possess controlled drugs themselves and should call police to take charge of the matter.
Question 103: What should a door supervisor do if they find a person unconscious in the toilets?
- Leave them and tell management
- Attempt to wake them with water
- Search them for drugs before calling for help
- Call emergency services immediately and place them in the recovery position (Correct answer)
Correct answer: Call emergency services immediately and place them in the recovery position
An unconscious person is a medical emergency; the recovery position prevents choking, and emergency services must be called immediately regardless of the suspected cause.
Question 104: A customer appears extremely sedated with pinpoint pupils. Which substance might this indicate?
- Opiates such as heroin (Correct answer)
- Cocaine
- Amphetamines
- Cannabis
Correct answer: Opiates such as heroin
Pinpoint pupils (miosis) and heavy sedation are classic signs of opiate intoxication; this is a medical emergency requiring immediate first aid response.
Question 105: Who is responsible for carrying out a workplace risk assessment?
- A specialist external consultant only
- The most senior employee present on site at any given time
- The employer or a competent person appointed by the employer (Correct answer)
- The Health and Safety Executive inspector
Correct answer: The employer or a competent person appointed by the employer
The Management of Health and Safety at Work Regulations 1999 place the duty to carry out risk assessments on the employer, who may appoint a competent person to assist.
Question 106: When searching bags, what must a door supervisor ensure?
- All contents are removed and photographed
- The search is conducted by two supervisors
- The owner is present and consenting throughout the search (Correct answer)
- The bag is searched out of the owner's sight
Correct answer: The owner is present and consenting throughout the search
The owner should be present during any bag search to maintain transparency, prevent false accusations of theft and ensure consent is maintained throughout.
Question 107: What is the primary responsibility of a door supervisor during an emergency evacuation?
- To continue checking IDs
- To ensure the safe and orderly evacuation of all persons from the premises (Correct answer)
- To lock all the doors
- To save the till money
Correct answer: To ensure the safe and orderly evacuation of all persons from the premises
During an emergency evacuation, the door supervisor's primary responsibility is the safety of all persons. This includes guiding people to exits, checking areas are clear, assisting those who need help, and directing people to the assembly point.
Question 108: What is the penalty for a door supervisor working without a valid SIA licence?
- Loss of their driving licence
- A verbal warning
- Community service only
- A fine and/or up to 6 months imprisonment (Correct answer)
Correct answer: A fine and/or up to 6 months imprisonment
Under the Private Security Industry Act 2001, it is a criminal offence to work as a door supervisor without a valid SIA licence, punishable by a fine and/or up to 6 months imprisonment.
Question 109: How should items found during a search be handled?
- Disposed of immediately
- Documented, secured and handed to police or management as appropriate (Correct answer)
- Kept by the door supervisor as evidence
- Returned to the customer with a warning
Correct answer: Documented, secured and handed to police or management as appropriate
Found items should be documented on an incident log, secured and dealt with according to the venue's policy, with prohibited items such as weapons or drugs handed to police.
Question 110: What power does the Licensing Act 2003 give door supervisors regarding entry to licensed premises?
- Power to revoke the premises licence
- Power to issue fixed penalty notices
- Power to close the premises
- Power to refuse entry or remove people on behalf of the DPS (Correct answer)
Correct answer: Power to refuse entry or remove people on behalf of the DPS
Door supervisors act as agents of the Designated Premises Supervisor (DPS) and licence holder, giving them authority to control entry and remove persons on their behalf.
Question 111: What is 'drug-facilitated sexual assault' and how can door supervisors help prevent it?
- The use of substances to incapacitate victims; supervisors can monitor for suspicious behaviour, drink-spiking and welfare check vulnerable customers (Correct answer)
- An issue solely managed by bar staff
- A crime only relevant to police investigations
- A term for consensual drug use between partners
Correct answer: The use of substances to incapacitate victims; supervisors can monitor for suspicious behaviour, drink-spiking and welfare check vulnerable customers
Door supervisors play a key role in spotting suspicious behaviour, signs of spiked drinks and vulnerable individuals, and can intervene early to prevent drug-facilitated assaults.
Question 112: What is the first step when approaching any first aid situation?
- Call 999 before assessing the patient
- Start CPR immediately
- Check for danger to yourself and bystanders before approaching (Correct answer)
- Move the patient to a more comfortable location
Correct answer: Check for danger to yourself and bystanders before approaching
Personal safety is paramount; a responder who becomes a casualty cannot help anyone. Checking for hazards before approaching is always the first step in any first aid scenario.
Question 113: What is 'counter-narrative' in the context of terrorism prevention?
- Recording and reporting all conversations about terrorism
- Prohibiting public discussion of terrorism
- Providing alternative messages that challenge extremist ideology (Correct answer)
- Reporting anyone who discusses political violence
Correct answer: Providing alternative messages that challenge extremist ideology
Counter-narratives are messages designed to challenge and undermine extremist ideology, providing alternative perspectives that reduce the appeal of radicalisation.
Question 114: Which area of the body should door supervisors avoid searching without specific same-gender training?
- The face and neck
- The torso
- The arms and hands
- Intimate areas, requiring a same-gender supervisor (Correct answer)
Correct answer: Intimate areas, requiring a same-gender supervisor
Searches of intimate areas must only be conducted by a person of the same gender, and even then only where explicitly consented to and required as a condition of entry.
Question 115: Under RIDDOR 2013, within how many days must an employer report a worker's specified injury (such as a bone fracture other than a finger or toe) to the HSE?
- 15 days
- 3 days
- 10 days (Correct answer)
- 7 days
Correct answer: 10 days
Specified injuries to workers must be reported to the HSE within 10 days of the incident occurring under RIDDOR 2013.
Question 116: What is the purpose of a 'witness statement' after an incident?
- To provide an accurate account of events for legal or disciplinary proceedings (Correct answer)
- To claim compensation from the venue
- To inform the media about the incident
- To document the door supervisor's personal opinions
Correct answer: To provide an accurate account of events for legal or disciplinary proceedings
A witness statement provides a factual, contemporaneous account that can be used in court proceedings or disciplinary processes, and should be completed as soon as possible after the incident.
Question 117: What are the four licensing objectives under the Licensing Act 2003?
- Crime prevention; traffic management; noise control; alcohol control
- Prevention of crime and disorder; public safety; prevention of public nuisance; protection of children from harm (Correct answer)
- Prevention of drug use; fire safety; noise control; child protection
- Public order; building safety; underage drinking; terrorism prevention
Correct answer: Prevention of crime and disorder; public safety; prevention of public nuisance; protection of children from harm
The four licensing objectives under the Licensing Act 2003 are prevention of crime and disorder, public safety, prevention of public nuisance and protection of children from harm.
Question 118: What is a 'trigger point' in conflict management?
- The moment police are called
- A specific stimulus that provokes an escalation in a person's aggression (Correct answer)
- A pressure point used in restraint
- The point at which a door supervisor is legally permitted to use force
Correct answer: A specific stimulus that provokes an escalation in a person's aggression
Identifying trigger points — words, actions or situations that provoke aggression — allows door supervisors to avoid or manage them proactively to prevent escalation.
Question 119: What is the CCTV data retention standard for most licensed venues?
- 7 days maximum
- 1 year mandatory
- 6 months minimum
- 31 days, unless needed for an investigation (Correct answer)
Correct answer: 31 days, unless needed for an investigation
The Information Commissioner's Office (ICO) guidance for licensed premises typically recommends retaining CCTV footage for 31 days; footage relevant to an incident should be preserved immediately.
Question 120: Which of the following is a Class A drug in the UK?
- Cannabis
- Anabolic steroids
- Cocaine (Correct answer)
- Diazepam
Correct answer: Cocaine
Cocaine is a Class A drug — the most serious classification. Class A also includes heroin, ecstasy (MDMA), crack cocaine, LSD, and magic mushrooms (when prepared).
Question 121: Which organisation should door supervisors contact if they have counter-terrorism concerns?
- MI5 directly via their website
- Their SIA regional officer
- Police via 999 (emergency) or the confidential Anti-Terrorist Hotline 0800 789 321 (Correct answer)
- The local council security team
Correct answer: Police via 999 (emergency) or the confidential Anti-Terrorist Hotline 0800 789 321
In an emergency, door supervisors should call 999; non-emergency counter-terrorism concerns can be reported confidentially to the Anti-Terrorist Hotline at 0800 789 321.
Question 122: Which physical signs might indicate a person has consumed cocaine?
- Extreme confidence, rapid speech, dilated pupils and nosebleeds (Correct answer)
- Pinpoint pupils and sedation
- Slow movement and confusion
- Increased appetite and drowsiness
Correct answer: Extreme confidence, rapid speech, dilated pupils and nosebleeds
Cocaine is a stimulant producing confidence, rapid speech, dilated pupils; heavy use can cause nosebleeds due to damage to nasal membranes from snorting.
Question 123: Which fire extinguisher is safe to use on an electrical fire?
- Wet chemical extinguisher
- CO2 (carbon dioxide) extinguisher (Correct answer)
- Foam extinguisher
- Water extinguisher
Correct answer: CO2 (carbon dioxide) extinguisher
CO2 extinguishers are safe for electrical fires as they do not conduct electricity; water and foam extinguishers conduct electricity and must not be used on live electrical equipment.
Question 124: What is anaphylaxis and what is the treatment?
- A panic attack; treated by calming the patient
- A drug overdose; treated with naloxone
- A severe life-threatening allergic reaction; treated with adrenaline auto-injector (EpiPen) and 999 (Correct answer)
- A mild rash caused by an allergy; treated with antihistamines
Correct answer: A severe life-threatening allergic reaction; treated with adrenaline auto-injector (EpiPen) and 999
Anaphylaxis is a severe, potentially fatal allergic reaction causing airway swelling, breathing difficulty and circulatory collapse; emergency adrenaline (EpiPen) and immediate 999 call are essential.
Question 125: What is 'crowded place' security and why is it relevant to door supervisors?
- Relevant only to government buildings
- Security measures designed to protect areas with high footfall from terrorist attack, directly relevant to venues with large audiences (Correct answer)
- Security restricted to airports and train stations
- A police responsibility requiring no action from private security
Correct answer: Security measures designed to protect areas with high footfall from terrorist attack, directly relevant to venues with large audiences
Licensed venues with large audiences are classified as crowded places and are recognised terrorist targets; door supervisors play a key role in access control, surveillance and emergency response.
Question 126: A door supervisor overhears a radio message about a person matching a description of a barred individual. What should they do?
- Ask customers nearby for their opinion
- Immediately approach and confront the individual
- Identify and discreetly monitor the individual, report their location and await instructions (Correct answer)
- Ignore the message until it is confirmed by management
Correct answer: Identify and discreetly monitor the individual, report their location and await instructions
Discreet observation and reporting location maintains safety; immediate confrontation may be premature before confirmation and risks conflict; awaiting instructions ensures a coordinated response.
Question 127: What is the role of 'responsible authorities' under the Licensing Act 2003?
- Private companies managing licensed premises on behalf of owners
- Voluntary groups advising on licence applications
- Statutory bodies such as police and environmental health that have automatic rights to make representations on licensing applications (Correct answer)
- Court officers overseeing licence reviews
Correct answer: Statutory bodies such as police and environmental health that have automatic rights to make representations on licensing applications
Responsible authorities including police, fire, environmental health and others have automatic standing to make representations on licensing applications and call for reviews.
Question 128: Under the Licensing Act 2003, what is the minimum age for selling alcohol in licensed premises?
- 16
- 17
- 18 (Correct answer)
- 21
Correct answer: 18
The legal minimum age for selling or supplying alcohol in England and Wales is 18; anyone younger is prohibited from making such sales unless supervised by an adult over 18 in some retail contexts.
Question 129: Which legislation makes it an offence to possess a knife in a public place without lawful authority?
- Offensive Weapons Act 1996
- Misuse of Drugs Act 1971
- Police Act 1997
- Criminal Justice Act 1988 (Correct answer)
Correct answer: Criminal Justice Act 1988
Section 139 of the Criminal Justice Act 1988 prohibits carrying a bladed or pointed article in a public place without good reason or lawful authority.
Question 130: What is the 'Frank' approach to drug awareness referenced in UK security training?
- A search technique for detecting drugs
- A police liaison procedure
- A slang term for cannabis
- A government drug information resource providing factual advice without moralising (Correct answer)
Correct answer: A government drug information resource providing factual advice without moralising
FRANK is the UK government's drug information service; security training draws on FRANK resources to ensure staff have accurate, non-judgmental knowledge of drug effects and risks.
Question 131: Which characteristic distinguishes Class A drugs from other classes in terms of harm?
- They are only harmful to young people
- They are exclusively injectable substances
- They are considered most harmful with the highest penalties for possession and supply (Correct answer)
- They cause harm only through long-term use
Correct answer: They are considered most harmful with the highest penalties for possession and supply
Class A drugs are classified as most harmful; possession carries up to 7 years and supply up to life imprisonment, reflecting the severity of harm associated with these substances.
Question 132: What are the visible signs that a person may have taken MDMA (ecstasy)?
- Dilated pupils, sweating, jaw clenching and elevated mood (Correct answer)
- Pale skin and aggression
- Pinpoint pupils and drowsiness
- Slurred speech and stumbling
Correct answer: Dilated pupils, sweating, jaw clenching and elevated mood
MDMA stimulates the central nervous system, causing dilated pupils, profuse sweating, teeth clenching, elevated mood and hyperactivity.
Question 133: What is an 'escorting hold' used for in door supervision?
- Helping elderly customers to their seats
- A controlled technique to guide a non-compliant person from the premises using minimal force (Correct answer)
- A technique for carrying heavy equipment
- A greeting handshake with VIP customers
Correct answer: A controlled technique to guide a non-compliant person from the premises using minimal force
An escorting hold is a controlled restraint technique used to guide someone out of the premises when they refuse to leave voluntarily. It uses the minimum force necessary to move them safely.
Question 134: What is the maximum penalty for supplying a Class A drug in the UK?
- 10 years imprisonment
- Life imprisonment and/or an unlimited fine (Correct answer)
- 7 years imprisonment
- 5 years imprisonment
Correct answer: Life imprisonment and/or an unlimited fine
The maximum penalty for supplying or producing a Class A drug in the UK is life imprisonment and/or an unlimited fine. This reflects the serious harm these substances cause.
Question 135: What legal record should a door supervisor keep of any physical intervention?
- No record is needed
- A video recorded on their personal phone
- A detailed written incident report including time, location, people involved, force used, reasons, witnesses, and outcome (Correct answer)
- A brief text message to their manager
Correct answer: A detailed written incident report including time, location, people involved, force used, reasons, witnesses, and outcome
A comprehensive incident report is essential, recording: date, time, location, persons involved, what happened, what force was used and why, de-escalation attempts, witnesses, injuries, and the outcome.
Question 136: What is the correct way to dispose of a confiscated knife found during a search?
- Place it safely in a container and hand it to the police (Correct answer)
- Keep it behind the bar
- Dispose of it in the bin
- Return it to the owner on departure
Correct answer: Place it safely in a container and hand it to the police
A confiscated knife must be handled safely, placed in a secure container and handed to police; possession of a blade by the door supervisor without good reason could itself be an offence.
Question 137: What is the purpose of a 'pat-down' search?
- To identify intoxicated customers
- To check for stolen property
- To verify customer identity
- To detect concealed weapons or prohibited items by feeling over clothing (Correct answer)
Correct answer: To detect concealed weapons or prohibited items by feeling over clothing
A pat-down or rub-down search involves systematically feeling over a person's clothing to detect the presence of weapons, drugs or other prohibited items.
Question 138: What does 'non-verbal communication' include in a security context?
- Written incident reports
- Body language, eye contact, facial expressions and personal space (Correct answer)
- CCTV monitoring
- Radio communications
Correct answer: Body language, eye contact, facial expressions and personal space
Non-verbal communication encompasses body language, gestures, eye contact and proxemics; it can convey authority, calm or aggression without words.
Question 139: Why is it important for door supervisors to know the location of all emergency exits?
- To use them for smoke breaks
- To direct evacuees efficiently, avoid bottlenecks, and ensure all exits are utilised during an emergency (Correct answer)
- To lock them at closing time
- To prevent customers using them during normal hours
Correct answer: To direct evacuees efficiently, avoid bottlenecks, and ensure all exits are utilised during an emergency
Knowing all exit locations allows door supervisors to direct people efficiently during evacuations, distribute the flow of people across multiple exits to prevent dangerous bottlenecks, and use the safest routes.
Question 140: What is 'NPS' in the context of drug awareness?
- Non-Prescription Supplements
- Night Patrol Schedule
- National Police Service
- Novel Psychoactive Substances — previously known as 'legal highs' (Correct answer)
Correct answer: Novel Psychoactive Substances — previously known as 'legal highs'
Novel Psychoactive Substances (NPS) are synthetic drugs designed to mimic the effects of illegal drugs. Previously called 'legal highs', they were banned by the Psychoactive Substances Act 2016.
Question 141: Under the Misuse of Drugs Act 1971, which class carries the highest penalties?
- Class C
- Class A (Correct answer)
- Class B
- Class D
Correct answer: Class A
Class A drugs such as heroin and cocaine carry the most severe penalties under the Misuse of Drugs Act 1971, including up to life imprisonment for supply.
Question 142: What is the 'SARA model' sometimes used in security conflict management?
- Scan, Analyse, Respond, Assess (Correct answer)
- Search, Alert, Remove, Advise
- Secure, Arrest, Record, Attend
- Stop, Arrest, Restrain, Advise
Correct answer: Scan, Analyse, Respond, Assess
The SARA model (Scan, Analyse, Respond, Assess) is a problem-solving framework used to identify, address and evaluate responses to conflict and security incidents.
Question 143: What type of attack involves the use of a vehicle loaded with explosives rather than a driven weapon?
- Vehicle as a weapon attack
- Remote detonated attack
- Vehicle-borne IED (VBIED) attack (Correct answer)
- Chemical vehicle attack
Correct answer: Vehicle-borne IED (VBIED) attack
A VBIED (Vehicle-Borne IED) uses a vehicle as the delivery mechanism for an explosive device, distinct from a vehicle as a weapon attack where the vehicle itself is the weapon.
Question 144: A customer is hyperventilating due to a panic attack. What is the appropriate response?
- Call 999 immediately
- Lay them flat and elevate their legs
- Make them breathe into a paper bag
- Stay calm, speak reassuringly, encourage slow breathing and move them to a quiet area (Correct answer)
Correct answer: Stay calm, speak reassuringly, encourage slow breathing and move them to a quiet area
Calm reassurance and guided slow breathing help reverse the physiological effects of hyperventilation; moving to a quiet space reduces stimulation; bags are no longer recommended due to risk.
Question 145: What is 'situational awareness' and why is it fundamental to door supervision?
- Knowledge of first aid procedures
- Awareness of the venue's entertainment schedule
- Continuous monitoring of the environment to identify and respond to threats before they escalate (Correct answer)
- Understanding the venue's licensing conditions
Correct answer: Continuous monitoring of the environment to identify and respond to threats before they escalate
Situational awareness — constantly scanning the environment, identifying risks and anticipating problems — is the foundation of proactive security and conflict prevention.
Question 146: Which regulation requires door supervisors to be trained in physical intervention before using it?
- CCTV Regulations 2018
- Health and Safety at Work Act 1974
- Data Protection Act 2018
- SIA Licence Linked Qualification requirements (Correct answer)
Correct answer: SIA Licence Linked Qualification requirements
The SIA requires door supervisors to hold a Licence-Linked Qualification that includes conflict management and physical intervention training before they can legally use such techniques.
Question 147: When restraining someone on the ground, what position carries the highest risk of positional asphyxia?
- On their side (recovery position)
- Face down (prone) with pressure on the back (Correct answer)
- On their back (supine)
- Sitting upright against a wall
Correct answer: Face down (prone) with pressure on the back
The prone (face-down) position with pressure on the back or chest is the highest risk for positional asphyxia. The person's ability to breathe is severely restricted. If restraint on the ground is necessary, the recovery position is safer.
Question 148: Under the Misuse of Drugs Act 1971, drugs are classified into which categories?
- Levels 1, 2, and 3
- Class A, Class B, and Class C (Correct answer)
- High, Medium, and Low
- Red, Amber, and Green
Correct answer: Class A, Class B, and Class C
The Misuse of Drugs Act 1971 classifies controlled substances into Class A (most harmful, e.g., heroin, cocaine, ecstasy), Class B (e.g., cannabis, amphetamines), and Class C (e.g., anabolic steroids, GHB).
Question 149: Under UK law, when is a door supervisor legally justified in using physical intervention?
- When the customer refuses to buy a drink
- Whenever a customer is rude
- Whenever the venue manager instructs them to
- When it is necessary to prevent crime, in self-defence, or to prevent injury, and all other options have been exhausted (Correct answer)
Correct answer: When it is necessary to prevent crime, in self-defence, or to prevent injury, and all other options have been exhausted
Physical intervention is only justified when necessary to prevent crime (Criminal Law Act 1967 S.3), in self-defence or defence of others (common law), or to prevent injury, and only when de-escalation has failed.
Question 150: A 'near miss' is best described as:
- An accident where only minor injury occurs
- An unplanned event that did not result in injury or damage but had the potential to do so (Correct answer)
- A safety drill conducted without prior warning to staff
- A hazard that has been identified but not yet assessed
Correct answer: An unplanned event that did not result in injury or damage but had the potential to do so
A near miss is an unplanned event that could have resulted in injury, illness or damage but did not — reporting near misses helps prevent future accidents.
Question 151: A customer appears intoxicated by drugs but becomes aggressive when confronted. What is the priority?
- Eject the customer alone without backup
- Immediately apply restraint
- Safety first — de-escalate verbally, call for backup and avoid physical confrontation if possible (Correct answer)
- Demand the customer identify the drugs taken
Correct answer: Safety first — de-escalate verbally, call for backup and avoid physical confrontation if possible
Drug-induced aggression is unpredictable; the safest approach is verbal de-escalation, summoning backup and avoiding solo physical confrontation where possible.
Question 152: Which drug is associated with a 'date rape' risk in venues and is often colourless and odourless?
- Ketamine
- Amphetamine
- GHB (gamma-hydroxybutyrate) (Correct answer)
- Cannabis
Correct answer: GHB (gamma-hydroxybutyrate)
GHB is odourless, nearly tasteless and can cause rapid unconsciousness; it is associated with drink-spiking and sexual assault, making vigilance by door supervisors critical.
Question 153: What principle should guide a door supervisor when deciding whether to intervene in a fight?
- Dynamic risk assessment of the situation (Correct answer)
- Only intervene if instructed by the DPS
- Always intervene immediately regardless of risk
- Wait until police arrive before doing anything
Correct answer: Dynamic risk assessment of the situation
A dynamic risk assessment allows the door supervisor to quickly evaluate the danger, available resources and appropriate response before intervening, protecting themselves and others.
Question 154: What is the recommended procedure when a door supervisor suspects a customer's drink has been spiked?
- Separate the customer, call emergency services and preserve the drink as evidence (Correct answer)
- Remove the drink and allow the customer to leave
- Ignore the matter as it is a police responsibility
- Advise the customer to drink water and rest
Correct answer: Separate the customer, call emergency services and preserve the drink as evidence
Suspected drink spiking is a serious crime; the drink should be preserved for forensic analysis, the customer separated and cared for, and emergency services called immediately.
Question 155: Which UK government counter-terrorism strategy uses the four strands of Prevent, Pursue, Protect and Prepare?
- JTAC
- COBRA
- CONTEST (Correct answer)
- PREVENT
Correct answer: CONTEST
CONTEST is the UK's counter-terrorism strategy built on four workstreams: Prevent (stop radicalisation), Pursue (disrupt plots), Protect (harden targets) and Prepare (respond to attacks).
Question 156: A door supervisor suspects a drug deal is occurring outside the venue. What should they do?
- Ignore it as it is outside the venue boundary
- Observe and document details, inform police and do not intervene directly (Correct answer)
- Film it on their personal phone and post it online
- Intervene and arrest both parties
Correct answer: Observe and document details, inform police and do not intervene directly
Direct intervention in drug dealing is dangerous; the correct approach is to observe, document details and report to police who have the powers to deal with the matter.
Question 157: Under the Licensing Act 2003, which licensable activity requires a licence or TEN?
- Regulated entertainment and the retail sale of alcohol (Correct answer)
- Serving soft drinks
- Playing recorded music at low volume
- Holding private functions with no alcohol
Correct answer: Regulated entertainment and the retail sale of alcohol
Licensable activities include the retail sale of alcohol, regulated entertainment (live music, dancing, films) and late-night refreshment; they all require authorisation under the Act.
Question 158: Why should two door supervisors be present when searching a same-gender person?
- As a witness to prevent false accusations and ensure professional conduct (Correct answer)
- To comply with CCTV requirements
- To increase search speed
- Because the law requires two supervisors for all searches
Correct answer: As a witness to prevent false accusations and ensure professional conduct
Having a witness during searches protects both the door supervisor from false allegations and the customer from potential misconduct, maintaining transparency and accountability.
Question 159: What is a 'dynamic risk assessment' in the context of emergency procedures?
- A risk assessment completed annually
- An insurance requirement
- A written document filed with the council
- A continuous, real-time assessment of risks and conditions during an evolving emergency situation (Correct answer)
Correct answer: A continuous, real-time assessment of risks and conditions during an evolving emergency situation
A dynamic risk assessment is a continuous, real-time evaluation of risks during a developing situation. It involves constantly reassessing threats, conditions, and the safety of actions as the situation changes.
Question 160: What should door supervisors do when evacuating mobility-impaired customers during a fire?
- Leave them at their seat and tell staff
- Carry them down stairs immediately
- Direct them to a refuge point and ensure emergency services are informed of their location (Correct answer)
- Wait until fire brigade arrives before moving them
Correct answer: Direct them to a refuge point and ensure emergency services are informed of their location
Carrying mobility-impaired people down stairs risks injury; refuge points are designated safe waiting areas where people can shelter until the fire brigade can assist with evacuation.
Question 161: Who has the power to review a premises licence?
- The premises owner only
- Only the Home Secretary
- The licensing authority, following an application from a responsible authority or interested party (Correct answer)
- Only the police
Correct answer: The licensing authority, following an application from a responsible authority or interested party
The licensing authority can review a premises licence following an application from a responsible authority (police, fire service, etc.) or an interested party (local residents, businesses). This can result in conditions being added or the licence being revoked.
Question 162: What is 'drug spiking' and what should a door supervisor look out for?
- Adding vitamins to drinks
- Adding ice to drinks
- The practice of adding drugs to someone's drink without their knowledge, which can cause confusion, loss of consciousness, or vulnerability to assault (Correct answer)
- A cocktail mixing technique
Correct answer: The practice of adding drugs to someone's drink without their knowledge, which can cause confusion, loss of consciousness, or vulnerability to assault
Drug spiking involves adding substances (such as GHB/GBL or ketamine) to someone's drink without their knowledge. Signs include sudden confusion, unusual drowsiness, loss of coordination, or someone appearing much more intoxicated than expected.
Question 163: What is the 'blast cordon' and when is it established?
- A cordon around the dance floor for crowd control
- A secure zone for VIP guests
- A safety exclusion zone around a suspected explosive device established by police (Correct answer)
- A barrier erected at the venue entrance
Correct answer: A safety exclusion zone around a suspected explosive device established by police
A blast cordon is an exclusion zone established by police around a suspected IED to protect people from the effects of an explosion; door supervisors may be asked to assist in maintaining it.
Question 164: The Psychoactive Substances Act 2016 bans the supply of substances that do what?
- Are sold for recreational purposes
- Produce a psychoactive effect in humans, with exceptions for alcohol, tobacco and medicines (Correct answer)
- Have a stimulant effect only
- Cause any physical side effect
Correct answer: Produce a psychoactive effect in humans, with exceptions for alcohol, tobacco and medicines
The Psychoactive Substances Act 2016 bans the production, supply and possession with intent to supply any substance that produces a psychoactive effect, with specific exemptions.
Question 165: What is the correct way to record a search on the venue's log?
- The door supervisor's name only
- Only the name and outcome
- Searches need not be logged unless an item is found
- Date, time, description of person, reason for search, outcome and any items found (Correct answer)
Correct answer: Date, time, description of person, reason for search, outcome and any items found
Comprehensive search logs including time, description, reason, outcome and items found create an accountable record and protect both the venue and the door supervisor.
Question 166: What is a 'licence review' under the Licensing Act 2003 and when might it be triggered?
- A formal process where the licensing authority reconsiders a licence after problems arise, such as crime or disorder (Correct answer)
- A routine inspection by environmental health
- A police assessment of the venue's security
- An annual renewal process for all premises
Correct answer: A formal process where the licensing authority reconsiders a licence after problems arise, such as crime or disorder
A licence review is triggered when a responsible authority or interested party believes the licensing objectives are not being met; the licensing authority may add conditions, reduce hours or revoke the licence.
Question 167: What does 'Challenge 25' mean?
- It is a type of premises licence
- Staff should ask for ID from anyone who appears to be under 25 years old (Correct answer)
- Customers must be 25 to enter the venue
- The venue can serve up to 25 underage customers
Correct answer: Staff should ask for ID from anyone who appears to be under 25 years old
Challenge 25 is a policy where staff challenge anyone who appears to be under 25 to prove they are 18 or over before being served alcohol. It provides a safety margin above the legal age of 18.
Question 168: Under the Criminal Law Act 1967, who can make a citizen's arrest in England and Wales?
- Any person (Correct answer)
- Only licensed security staff
- Only magistrates
- Only police officers
Correct answer: Any person
The Criminal Law Act 1967 allows any person to arrest someone they reasonably suspect of committing an indictable offence, giving door supervisors this legal power.
Question 169: What is the recommended minimum distance to maintain from a suspicious vehicle?
- At least 100 metres (Correct answer)
- 25 metres
- 10 metres
- 50 metres
Correct answer: At least 100 metres
Police guidance recommends at least 100 metres (or more for larger devices) as an initial safety cordon distance from a suspicious vehicle that may contain an explosive device.
Question 170: What is the 'Protect Duty' (Martyn's Law) in the UK?
- Legislation requiring venues and public spaces to prepare for and protect the public from terrorist attacks (Correct answer)
- A law protecting door supervisors from prosecution
- A military code of conduct
- A data protection regulation
Correct answer: Legislation requiring venues and public spaces to prepare for and protect the public from terrorist attacks
The Protect Duty (known as Martyn's Law, named after Martyn Hett who died in the Manchester Arena attack) requires publicly accessible locations to take proportionate steps to prepare for and protect the public from terrorist attacks.
Question 171: If a door supervisor witnesses a colleague sustain an injury at work, what is the immediate priority?
- Review CCTV footage to establish how the accident occurred
- Contact the venue's legal team straight away
- Ensure the scene is safe and provide or summon appropriate first aid (Correct answer)
- Write a full incident report before taking any other action
Correct answer: Ensure the scene is safe and provide or summon appropriate first aid
The immediate priority following any workplace injury is to ensure the safety of others and to provide or call for appropriate first aid for the injured person.
Question 172: What does 'NPS' stand for in the context of drug awareness?
- Non-prescribed Stimulants
- New Police Substances
- Novel Psychoactive Substances (Correct answer)
- Narcotics Prevention Strategy
Correct answer: Novel Psychoactive Substances
Novel Psychoactive Substances (NPS), formerly called 'legal highs', are synthetic compounds designed to mimic the effects of controlled drugs; they are now largely banned under the Psychoactive Substances Act 2016.
Level 2 Award for Door Supervisors in the Private Security Industry
The SIA Door Supervisor qualification tests knowledge across private security principles, door supervisor responsibilities, conflict management, and physical intervention skills required to obtain an SIA Door Supervisor licence in the UK.
Exam Rules
- You can skip questions and return to them later
- Flag questions for review before submitting
- No feedback shown until you submit the entire exam
- Unanswered questions count as wrong — answer everything
- 10 pretest questions are mixed in and don't affect your score
- Timer auto-submits when time runs out
- Your progress is auto-saved every 30 seconds