Senior Typist Exam Business Communication and Correspondence 2

Question 1

What does the 'subject line' in a business letter or memo accomplish?

Accepted Answer

Summarizes the topic so the reader knows the purpose at a glance

Answer

The subject line gives the reader an immediate preview of the letter's topic, improving efficiency and filing accuracy.

Question 2

Which complimentary close is most appropriate for a formal government business letter?

Accepted Answer

Sincerely or Respectfully yours,

Answer

Formal government correspondence uses closings such as 'Sincerely,' 'Respectfully yours,' or 'Very truly yours,' which convey professionalism.

Question 3

What is the purpose of an 'enclosure notation' at the bottom of a business letter?

Accepted Answer

To alert the reader that additional documents are included with the letter

Answer

An enclosure notation (Enc. or Enclosure) tells the recipient that one or more documents are attached or enclosed with the letter.

Question 4

In a business letter, typist identification initials appear as:

Accepted Answer

The writer's initials in caps followed by the typist's initials in lowercase (e.g., JRB/mks)

Answer

Reference initials identify both the author (uppercase) and the typist (lowercase) who prepared the document, placed at the bottom left.

Question 5

Which of the following is the correct format for the inside address of a business letter?

Accepted Answer

Recipient's name, title, organization, street address, city, state, ZIP code

Answer

A complete inside address includes the recipient's full name, title, organization, street, city, state, and ZIP code, appearing before the salutation.

Senior Typist Exam Practice Test

Senior Typist Exam Practice Test

Senior Typist Exam Business Communication and Correspondence 2