Security Licence VIC Conflict Management and De-escalation 2

Question 1

What is the hierarchy of controls for managing Conflict Management and De-escalation risks?

Accepted Answer

Elimination, substitution, isolation, engineering, administrative, PPE — most to least effective

Answer

The hierarchy ranks controls from most effective (elimination) to least effective (PPE), guiding risk control decisions.

Question 2

How often should Conflict Management and De-escalation procedures be reviewed?

Accepted Answer

Regularly, after incidents, when conditions change, or when new information emerges

Answer

Procedures must be living documents, reviewed regularly and in response to changes, incidents, and new knowledge.

Question 3

What consultation requirements exist for Conflict Management and De-escalation under WHS law?

Accepted Answer

Workers must be consulted on matters affecting their health and safety, with genuine opportunity to provide input

Answer

WHS law requires genuine consultation with workers on matters affecting their safety, including through HSRs and committees.

Question 4

What emergency procedures should cover Conflict Management and De-escalation scenarios?

Accepted Answer

Response actions, evacuation, first aid, communication protocols, and specific hazard responses

Answer

Emergency procedures must be comprehensive and specific to the hazards associated with the activity.

Question 5

What penalties apply for non-compliance with Conflict Management and De-escalation regulations in Australia?

Accepted Answer

Significant fines (up to millions of AUD for corporations) and potential imprisonment for serious offences

Answer

Australian WHS penalties are severe, with Category 1 offences carrying fines up to AUD 3 million and potential imprisonment.

VIC Security Licence Practice Test