Victoria Security Licence Assessment (CPP20218) — Questions and Answers

Question 1: What is the significance of Australian Standards for Communication Skills?

Many are referenced in legislation making compliance legally required, and they set minimum technical requirements (Correct answer)
They only apply to imported products
They are outdated
They are advisory only

Correct answer: Many are referenced in legislation making compliance legally required, and they set minimum technical requirements

Australian Standards referenced in WHS Regulations become legal requirements and set the minimum technical benchmarks for compliance.

Question 2: What is the importance of near-miss reporting for First Aid Awareness?

Near misses reveal existing hazards and allow preventive action before injuries occur (Correct answer)
Near misses are not important
They should only be discussed informally
They complicate record keeping

Correct answer: Near misses reveal existing hazards and allow preventive action before injuries occur

Near misses are valuable indicators of hazards that could cause future injuries — reporting them enables preventive action.

Question 3: How should new Ethics and Professional Conduct risks be incorporated into existing safety systems?

Ignore them
Through review and update of risk assessments, procedures, training, and communication to all affected workers (Correct answer)
Wait for the next scheduled review
File them for future reference

Correct answer: Through review and update of risk assessments, procedures, training, and communication to all affected workers

New risks must be promptly incorporated into risk assessments, procedures, and communicated to all affected workers.

Question 4: What is the significance of safety data sheets (SDS) for First Aid Awareness?

They only list ingredients
They are optional reading
They are marketing materials
SDSs provide critical safety information including hazards, handling precautions, first aid, and emergency procedures (Correct answer)

Correct answer: SDSs provide critical safety information including hazards, handling precautions, first aid, and emergency procedures

SDSs contain essential information about hazardous substances needed for safe handling, storage, and emergency response.

Question 5: What is continuous improvement in First Aid Awareness management?

Systematically reviewing performance, learning from incidents, and implementing improvements to prevent future harm (Correct answer)
Cutting safety budgets annually
Increasing work speed each quarter
Doing the same thing year after year

Correct answer: Systematically reviewing performance, learning from incidents, and implementing improvements to prevent future harm

Continuous improvement involves ongoing evaluation and enhancement of safety practices based on monitoring, audits, incidents, and feedback.

Question 6: What training is required before workers perform First Aid Awareness activities?

A quick verbal briefing only
Self-study from a pamphlet
Appropriate training covering hazards, procedures, equipment use, and emergency response (Correct answer)
No training — learn on the job

Correct answer: Appropriate training covering hazards, procedures, equipment use, and emergency response

Workers must receive comprehensive training appropriate to the risks before performing the activity.

Question 7: What documentation must be maintained for Conflict Management and De-escalation activities?

Risk assessments, training records, incident reports, and inspection logs as required by WHS Regulations (Correct answer)
A brief email
No documentation needed
Only financial records

Correct answer: Risk assessments, training records, incident reports, and inspection logs as required by WHS Regulations

WHS Regulations require maintaining various records for compliance, auditing, and incident investigation purposes.

Question 8: What is the consequence of inadequate Communication Skills risk management?

Reduced paperwork
No consequences
Minor inconvenience only
Worker injuries, regulatory penalties, prosecution, compensation claims, and reputational damage (Correct answer)

Correct answer: Worker injuries, regulatory penalties, prosecution, compensation claims, and reputational damage

Inadequate risk management can result in injuries, deaths, regulatory enforcement, prosecution, civil claims, and significant reputational damage.

Question 9: What penalties apply for non-compliance with Communication Skills regulations in Australia?

No penalties
A small administrative fee
Significant fines (up to millions of AUD for corporations) and potential imprisonment for serious offences (Correct answer)
A verbal warning only

Correct answer: Significant fines (up to millions of AUD for corporations) and potential imprisonment for serious offences

Australian WHS penalties are severe, with Category 1 offences carrying fines up to AUD 3 million and potential imprisonment.

Question 10: What is the significance of Australian Standards for First Aid Awareness?

They only apply to imported products
They are advisory only
They are outdated
Many are referenced in legislation making compliance legally required, and they set minimum technical requirements (Correct answer)

Correct answer: Many are referenced in legislation making compliance legally required, and they set minimum technical requirements

Australian Standards referenced in WHS Regulations become legal requirements and set the minimum technical benchmarks for compliance.

Question 11: Under Australian law, what rights do workers have regarding Conflict Management and De-escalation safety?

Rights to information, training, consultation, representation through HSRs, and to cease unsafe work (Correct answer)
No specific rights
Only the right to complain
Rights depend on seniority

Correct answer: Rights to information, training, consultation, representation through HSRs, and to cease unsafe work

Workers have specific legal rights under WHS legislation including information, training, consultation, representation, and refusal of unsafe work.

Question 12: How should First Aid Awareness hazards be communicated to workers?

Through inductions, toolbox talks, signage, labels, SDSs, and written procedures before exposure (Correct answer)
Through an annual newsletter
By word of mouth only
They should not be communicated

Correct answer: Through inductions, toolbox talks, signage, labels, SDSs, and written procedures before exposure

Hazard communication must use multiple channels and occur before workers are exposed to the hazards.

Question 13: When is it appropriate to use administrative controls for Venue Safety Management risks?

Never
Only on weekends
When elimination, substitution, isolation, and engineering controls are not reasonably practicable (Correct answer)
As the first choice always

Correct answer: When elimination, substitution, isolation, and engineering controls are not reasonably practicable

Administrative controls (procedures, training, rotation) should be used when higher-level controls cannot adequately reduce the risk.

Question 14: What consultation requirements exist for Communication Skills under WHS law?

Workers must be consulted on matters affecting their health and safety, with genuine opportunity to provide input (Correct answer)
Consultation is voluntary
None — management decides alone
Only senior workers are consulted

Correct answer: Workers must be consulted on matters affecting their health and safety, with genuine opportunity to provide input

WHS law requires genuine consultation with workers on matters affecting their safety, including through HSRs and committees.

Question 15: How should First Aid Awareness incidents be reported in an Australian workplace?

Ignore minor incidents
Report immediately to the supervisor, with notifiable incidents reported to the regulator (Correct answer)
Wait until the weekly meeting
Post on social media

Correct answer: Report immediately to the supervisor, with notifiable incidents reported to the regulator

Incidents must be reported promptly, with notifiable incidents requiring immediate regulator notification.

Question 16: What record retention period applies to Conflict Management and De-escalation documents under WHS Regulations?

1 month
Typically 5 years, or 30 years for health monitoring and asbestos records (Correct answer)
Until the end of the project
No retention required

Correct answer: Typically 5 years, or 30 years for health monitoring and asbestos records

Most WHS records must be kept for 5 years, with longer periods for specific records such as health monitoring (30 years) and asbestos.

Question 17: When is it appropriate to use administrative controls for Conflict Management and De-escalation risks?

When elimination, substitution, isolation, and engineering controls are not reasonably practicable (Correct answer)
As the first choice always
Only on weekends
Never

Correct answer: When elimination, substitution, isolation, and engineering controls are not reasonably practicable

Administrative controls (procedures, training, rotation) should be used when higher-level controls cannot adequately reduce the risk.

Question 18: What record retention period applies to Report Writing for Security documents under WHS Regulations?

Until the end of the project
No retention required
Typically 5 years, or 30 years for health monitoring and asbestos records (Correct answer)
1 month

Correct answer: Typically 5 years, or 30 years for health monitoring and asbestos records

Most WHS records must be kept for 5 years, with longer periods for specific records such as health monitoring (30 years) and asbestos.

Question 19: What emergency procedures should cover Communication Skills scenarios?

Response actions, evacuation, first aid, communication protocols, and specific hazard responses (Correct answer)
Only dialling 000
A general evacuation plan only
No emergency procedures needed

Correct answer: Response actions, evacuation, first aid, communication protocols, and specific hazard responses

Emergency procedures must be comprehensive and specific to the hazards associated with the activity.

Question 20: When is it appropriate to use administrative controls for First Aid Awareness risks?

Only on weekends
Never
When elimination, substitution, isolation, and engineering controls are not reasonably practicable (Correct answer)
As the first choice always

Correct answer: When elimination, substitution, isolation, and engineering controls are not reasonably practicable

Administrative controls (procedures, training, rotation) should be used when higher-level controls cannot adequately reduce the risk.

Question 21: What record retention period applies to Communication Skills documents under WHS Regulations?

No retention required
Typically 5 years, or 30 years for health monitoring and asbestos records (Correct answer)
1 month
Until the end of the project

Correct answer: Typically 5 years, or 30 years for health monitoring and asbestos records

Most WHS records must be kept for 5 years, with longer periods for specific records such as health monitoring (30 years) and asbestos.

Question 22: What is the purpose of monitoring and reviewing Report Writing for Security controls?

To keep workers busy
To verify controls remain effective, identify new hazards, and drive continuous improvement (Correct answer)
To create busywork
To justify the safety budget

Correct answer: To verify controls remain effective, identify new hazards, and drive continuous improvement

Monitoring and review ensures controls continue to work as intended and identifies any emerging hazards or improvement opportunities.

Question 23: What is the role of a WHS inspector regarding Communication Skills compliance?

To provide insurance
To do the work themselves
To manage the project
To monitor compliance, investigate incidents, provide guidance, and issue improvement or prohibition notices (Correct answer)

Correct answer: To monitor compliance, investigate incidents, provide guidance, and issue improvement or prohibition notices

WHS inspectors enforce legislation through monitoring, investigation, guidance, and enforcement notices.

Question 24: What obligation does a worker have if they identify a OHS for Security Workers hazard?

Fix it themselves without telling anyone
Report it immediately to their supervisor or HSR, and take reasonable care to protect themselves and others (Correct answer)
No obligation
Document it in their personal diary only

Correct answer: Report it immediately to their supervisor or HSR, and take reasonable care to protect themselves and others

Workers have a legal obligation to report hazards and take reasonable care for their own and others' health and safety.

Question 25: What is the role of workplace safety committees in Communication Skills management?

Facilitating cooperation between the PCBU and workers, reviewing safety procedures, and recommending improvements (Correct answer)
Setting worker salaries
No role
Planning social events

Correct answer: Facilitating cooperation between the PCBU and workers, reviewing safety procedures, and recommending improvements

Safety committees provide a structured forum for cooperation between management and workers on WHS matters.

Question 26: What training is required before workers perform Ethics and Professional Conduct activities?

Appropriate training covering hazards, procedures, equipment use, and emergency response (Correct answer)
No training — learn on the job
Self-study from a pamphlet
A quick verbal briefing only

Correct answer: Appropriate training covering hazards, procedures, equipment use, and emergency response

Workers must receive comprehensive training appropriate to the risks before performing the activity.

Question 27: How does worker health monitoring relate to Ethics and Professional Conduct?

It is voluntarily only
It is only for office workers
Health monitoring can identify early signs of harm from ${subjectName} exposures, allowing intervention before serious injury (Correct answer)
It is not related

Correct answer: Health monitoring can identify early signs of harm from ${subjectName} exposures, allowing intervention before serious injury

Health monitoring detects early signs of harm, enabling intervention before conditions become serious or irreversible.

Question 28: What obligation does a worker have if they identify a First Aid Awareness hazard?

Report it immediately to their supervisor or HSR, and take reasonable care to protect themselves and others (Correct answer)
Fix it themselves without telling anyone
No obligation
Document it in their personal diary only

Correct answer: Report it immediately to their supervisor or HSR, and take reasonable care to protect themselves and others

Workers have a legal obligation to report hazards and take reasonable care for their own and others' health and safety.

Question 29: What is the PCBU's obligation for worker training in Private Security Act 2004 VIC?

No obligation exists
To tell workers to be careful
To provide a manual only
To provide information, training, instruction, and supervision adequate for the worker to perform the task safely (Correct answer)

Correct answer: To provide information, training, instruction, and supervision adequate for the worker to perform the task safely

The PCBU must ensure workers receive adequate information, training, instruction, and supervision appropriate to the nature of the work and risks.

Question 30: What is continuous improvement in Ethics and Professional Conduct management?

Increasing work speed each quarter
Systematically reviewing performance, learning from incidents, and implementing improvements to prevent future harm (Correct answer)
Doing the same thing year after year
Cutting safety budgets annually

Correct answer: Systematically reviewing performance, learning from incidents, and implementing improvements to prevent future harm

Continuous improvement involves ongoing evaluation and enhancement of safety practices based on monitoring, audits, incidents, and feedback.

Question 31: What supervisory requirements exist for Ethics and Professional Conduct activities?

No supervision needed
Adequate supervision by competent persons, proportionate to the level of risk (Correct answer)
Only new workers need supervision
Supervision is optional

Correct answer: Adequate supervision by competent persons, proportionate to the level of risk

The level of supervision must be proportionate to the risk level, with competent supervisors overseeing the work.

Question 32: What penalties apply for non-compliance with Conflict Management and De-escalation regulations in Australia?

A small administrative fee
Significant fines (up to millions of AUD for corporations) and potential imprisonment for serious offences (Correct answer)
No penalties
A verbal warning only

Correct answer: Significant fines (up to millions of AUD for corporations) and potential imprisonment for serious offences

Australian WHS penalties are severe, with Category 1 offences carrying fines up to AUD 3 million and potential imprisonment.

Question 33: What penalties apply for non-compliance with Ethics and Professional Conduct regulations in Australia?

A verbal warning only
A small administrative fee
No penalties
Significant fines (up to millions of AUD for corporations) and potential imprisonment for serious offences (Correct answer)

Correct answer: Significant fines (up to millions of AUD for corporations) and potential imprisonment for serious offences

Australian WHS penalties are severe, with Category 1 offences carrying fines up to AUD 3 million and potential imprisonment.

Question 34: What is a Code of Practice relevant to Communication Skills?

A practical guide approved under WHS legislation that can be used as evidence of what is reasonably practicable (Correct answer)
A marketing document
A company internal policy
A voluntary suggestion only

Correct answer: A practical guide approved under WHS legislation that can be used as evidence of what is reasonably practicable

Codes of Practice provide practical guidance with legal significance — they can be cited as evidence of what is known and reasonably practicable.

Question 35: What is the importance of near-miss reporting for Conflict Management and De-escalation?

They should only be discussed informally
Near misses are not important
Near misses reveal existing hazards and allow preventive action before injuries occur (Correct answer)
They complicate record keeping

Correct answer: Near misses reveal existing hazards and allow preventive action before injuries occur

Near misses are valuable indicators of hazards that could cause future injuries — reporting them enables preventive action.

Question 36: How does worker health monitoring relate to Conflict Management and De-escalation?

It is not related
It is voluntarily only
It is only for office workers
Health monitoring can identify early signs of harm from ${subjectName} exposures, allowing intervention before serious injury (Correct answer)

Correct answer: Health monitoring can identify early signs of harm from ${subjectName} exposures, allowing intervention before serious injury

Health monitoring detects early signs of harm, enabling intervention before conditions become serious or irreversible.

Question 37: How often should Crowd Control Techniques procedures be reviewed?

Every 20 years
Regularly, after incidents, when conditions change, or when new information emerges (Correct answer)
Only when the regulator requests it
Never once written

Correct answer: Regularly, after incidents, when conditions change, or when new information emerges

Procedures must be living documents, reviewed regularly and in response to changes, incidents, and new knowledge.

Question 38: What must a First Aid Awareness safety induction cover?

Company history only
Specific hazards, safe work procedures, emergency arrangements, PPE requirements, and reporting procedures (Correct answer)
The company's financial performance
Where to park

Correct answer: Specific hazards, safe work procedures, emergency arrangements, PPE requirements, and reporting procedures

Inductions must cover all information needed for workers to perform the activity safely.

Question 39: What is the role of PPE in managing Conflict Management and De-escalation risks?

PPE is the primary control
PPE is not relevant
PPE eliminates all risks
PPE is the last line of defence, used only when higher-level controls are not reasonably practicable (Correct answer)

Correct answer: PPE is the last line of defence, used only when higher-level controls are not reasonably practicable

PPE is the least effective control in the hierarchy and should only be relied upon when other controls cannot adequately reduce the risk.

Question 40: How should new Conflict Management and De-escalation risks be incorporated into existing safety systems?

Through review and update of risk assessments, procedures, training, and communication to all affected workers (Correct answer)
Wait for the next scheduled review
Ignore them
File them for future reference

Correct answer: Through review and update of risk assessments, procedures, training, and communication to all affected workers

New risks must be promptly incorporated into risk assessments, procedures, and communicated to all affected workers.

Question 41: What is the role of PPE in managing First Aid Awareness risks?

PPE is not relevant
PPE is the primary control
PPE is the last line of defence, used only when higher-level controls are not reasonably practicable (Correct answer)
PPE eliminates all risks

Correct answer: PPE is the last line of defence, used only when higher-level controls are not reasonably practicable

PPE is the least effective control in the hierarchy and should only be relied upon when other controls cannot adequately reduce the risk.

Question 42: How should Communication Skills risk controls be prioritised when multiple options exist?

Use all controls simultaneously regardless of cost
Apply the hierarchy of controls — use the most effective control that is reasonably practicable (Correct answer)
Choose the cheapest option
Let workers choose their preferred control

Correct answer: Apply the hierarchy of controls — use the most effective control that is reasonably practicable

The hierarchy of controls guides prioritisation — always implement the highest-level (most effective) control that is reasonably practicable.

Question 43: How should OHS for Security Workers equipment be inspected and maintained?

Only for new equipment
Only when it breaks
Per manufacturer specifications and relevant Australian Standards, with documented inspection and maintenance records (Correct answer)
When someone remembers

Correct answer: Per manufacturer specifications and relevant Australian Standards, with documented inspection and maintenance records

Equipment must be inspected and maintained according to specifications and standards, with all records documented.

Question 44: What must a Communication Skills safety induction cover?

Company history only
Specific hazards, safe work procedures, emergency arrangements, PPE requirements, and reporting procedures (Correct answer)
Where to park
The company's financial performance

Correct answer: Specific hazards, safe work procedures, emergency arrangements, PPE requirements, and reporting procedures

Inductions must cover all information needed for workers to perform the activity safely.

Question 45: What is the PCBU's obligation for worker training in Crowd Control Techniques?

To provide a manual only
To tell workers to be careful
No obligation exists
To provide information, training, instruction, and supervision adequate for the worker to perform the task safely (Correct answer)

Correct answer: To provide information, training, instruction, and supervision adequate for the worker to perform the task safely

The PCBU must ensure workers receive adequate information, training, instruction, and supervision appropriate to the nature of the work and risks.

Question 46: What documentation must be maintained for First Aid Awareness activities?

No documentation needed
Risk assessments, training records, incident reports, and inspection logs as required by WHS Regulations (Correct answer)
Only financial records
A brief email

Correct answer: Risk assessments, training records, incident reports, and inspection logs as required by WHS Regulations

WHS Regulations require maintaining various records for compliance, auditing, and incident investigation purposes.

Question 47: What is the PCBU's obligation for worker training in Ethics and Professional Conduct?

To provide a manual only
To tell workers to be careful
No obligation exists
To provide information, training, instruction, and supervision adequate for the worker to perform the task safely (Correct answer)

Correct answer: To provide information, training, instruction, and supervision adequate for the worker to perform the task safely

The PCBU must ensure workers receive adequate information, training, instruction, and supervision appropriate to the nature of the work and risks.

Question 48: Under Australian regulations, who bears primary responsibility for Legal Authorities and Responsibilities compliance?

Equipment suppliers
The general public
The PCBU (Person Conducting a Business or Undertaking) (Correct answer)
Workers only

Correct answer: The PCBU (Person Conducting a Business or Undertaking)

The PCBU has the primary duty under the WHS Act to ensure compliance with all safety requirements.

Question 49: What is the significance of Australian Standards for OHS for Security Workers?

Many are referenced in legislation making compliance legally required, and they set minimum technical requirements (Correct answer)
They only apply to imported products
They are outdated
They are advisory only

Correct answer: Many are referenced in legislation making compliance legally required, and they set minimum technical requirements

Australian Standards referenced in WHS Regulations become legal requirements and set the minimum technical benchmarks for compliance.

Question 50: What is a Provisional Improvement Notice (PIN) in the context of Ethics and Professional Conduct?

A salary increment notice
A notice issued by a trained HSR requiring a contravention of WHS law to be remedied within a specified period (Correct answer)
A workplace award
A construction permit

Correct answer: A notice issued by a trained HSR requiring a contravention of WHS law to be remedied within a specified period

Trained HSRs can issue PINs when they believe a WHS contravention has occurred, requiring the PCBU to remedy the issue.

Question 51: What is the first step in a Legal Authorities and Responsibilities risk assessment?

Implement controls
Write the final report
Buy new equipment
Identify all hazards associated with ${subjectName} (Correct answer)

Correct answer: Identify all hazards associated with ${subjectName}

Hazard identification is always the first step — you cannot assess or control risks you have not identified.

Question 52: How often should Venue Safety Management procedures be reviewed?

Only when the regulator requests it
Every 20 years
Never once written
Regularly, after incidents, when conditions change, or when new information emerges (Correct answer)

Correct answer: Regularly, after incidents, when conditions change, or when new information emerges

Procedures must be living documents, reviewed regularly and in response to changes, incidents, and new knowledge.

Question 53: What is the role of a WHS inspector regarding Report Writing for Security compliance?

To do the work themselves
To monitor compliance, investigate incidents, provide guidance, and issue improvement or prohibition notices (Correct answer)
To manage the project
To provide insurance

Correct answer: To monitor compliance, investigate incidents, provide guidance, and issue improvement or prohibition notices

WHS inspectors enforce legislation through monitoring, investigation, guidance, and enforcement notices.

Question 54: How often should Conflict Management and De-escalation procedures be reviewed?

Regularly, after incidents, when conditions change, or when new information emerges (Correct answer)
Never once written
Only when the regulator requests it
Every 20 years

Correct answer: Regularly, after incidents, when conditions change, or when new information emerges

Procedures must be living documents, reviewed regularly and in response to changes, incidents, and new knowledge.

Question 55: What is the purpose of monitoring and reviewing Conflict Management and De-escalation controls?

To create busywork
To keep workers busy
To justify the safety budget
To verify controls remain effective, identify new hazards, and drive continuous improvement (Correct answer)

Correct answer: To verify controls remain effective, identify new hazards, and drive continuous improvement

Monitoring and review ensures controls continue to work as intended and identifies any emerging hazards or improvement opportunities.

Question 56: What is the role of PPE in managing Communication Skills risks?

PPE eliminates all risks
PPE is the primary control
PPE is the last line of defence, used only when higher-level controls are not reasonably practicable (Correct answer)
PPE is not relevant

Correct answer: PPE is the last line of defence, used only when higher-level controls are not reasonably practicable

PPE is the least effective control in the hierarchy and should only be relied upon when other controls cannot adequately reduce the risk.

Question 57: What is continuous improvement in Private Security Act 2004 VIC management?

Cutting safety budgets annually
Increasing work speed each quarter
Systematically reviewing performance, learning from incidents, and implementing improvements to prevent future harm (Correct answer)
Doing the same thing year after year

Correct answer: Systematically reviewing performance, learning from incidents, and implementing improvements to prevent future harm

Continuous improvement involves ongoing evaluation and enhancement of safety practices based on monitoring, audits, incidents, and feedback.

Question 58: How should Ethics and Professional Conduct hazards be communicated to workers?

Through inductions, toolbox talks, signage, labels, SDSs, and written procedures before exposure (Correct answer)
They should not be communicated
By word of mouth only
Through an annual newsletter

Correct answer: Through inductions, toolbox talks, signage, labels, SDSs, and written procedures before exposure

Hazard communication must use multiple channels and occur before workers are exposed to the hazards.

Question 59: What penalties apply for non-compliance with Crowd Control Techniques regulations in Australia?

Significant fines (up to millions of AUD for corporations) and potential imprisonment for serious offences (Correct answer)
A small administrative fee
A verbal warning only
No penalties

Correct answer: Significant fines (up to millions of AUD for corporations) and potential imprisonment for serious offences

Australian WHS penalties are severe, with Category 1 offences carrying fines up to AUD 3 million and potential imprisonment.

Question 60: What is the consequence of inadequate Conflict Management and De-escalation risk management?

Worker injuries, regulatory penalties, prosecution, compensation claims, and reputational damage (Correct answer)
No consequences
Minor inconvenience only
Reduced paperwork

Correct answer: Worker injuries, regulatory penalties, prosecution, compensation claims, and reputational damage

Inadequate risk management can result in injuries, deaths, regulatory enforcement, prosecution, civil claims, and significant reputational damage.

Victoria Security Licence Assessment (CPP20218)

Knowledge assessment for the Certificate II in Security Operations (CPP20218) required to obtain a private security licence in Victoria, Australia, covering legal responsibilities, communication, conflict management, ethics, and first aid awareness.

Questions

75 min

Time Limit

75%

To Pass

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Exam Rules

You can skip questions and return to them later
Flag questions for review before submitting
No feedback shown until you submit the entire exam
Unanswered questions count as wrong — answer everything
10 pretest questions are mixed in and don't affect your score
Timer auto-submits when time runs out
Your progress is auto-saved every 30 seconds