School Safety Agent Exam Situational Judgment

Question 1

During your patrol, you observe a teacher and student engaged in a heated argument in the hallway. The teacher is raising their voice. What is the most appropriate action?

Accepted Answer

Approach calmly, make your presence known, and offer to assist in moving the conversation to a private space

Answer

Calmly approaching and offering to move the conversation to a private space de-escalates the public nature of the argument without undermining the teacher's authority or escalating further.

Question 2

You are stationed at the main entrance when an adult arrives and insists they are picking up their child without being on the approved pickup list. The adult becomes agitated when told they cannot be cleared. What is the best course of action?

Accepted Answer

Maintain the security protocol, politely explain the reason, and offer to contact school administration to resolve the situation

Answer

Security protocols exist to protect students. The correct response is to hold the line professionally, explain the reason clearly, and escalate to administration who can authorize exceptions or contact the custodial parent.

Question 3

Two students are engaged in what appears to be a consensual physical altercation ('play fighting'). However, one student's expression suggests they may be genuinely upset. What is the most appropriate action?

Accepted Answer

Intervene to separate the students and check on the welfare of the student who appeared upset

Answer

Physical altercations in schools are not permitted regardless of apparent consent, and a student who appears genuinely upset may need assistance. The agent must intervene and assess.

Question 4

An agent discovers that a colleague (fellow school safety agent) has been leaving their post early each shift without reporting it. What is the most appropriate action?

Accepted Answer

Report the behavior to the supervising officer, as it creates a security gap and is a professional policy violation

Answer

Unreported post abandonment creates a real security gap in the school. Professional integrity requires reporting policy violations through the proper chain of command.

Question 5

A student approaches you in distress, crying, and says they want to hurt themselves. How should you respond?

Accepted Answer

Take the student to a safe location, stay with them, and immediately notify the school counselor and administrator

Answer

A student expressing self-harm ideation is a mental health emergency. The agent must stay with the student (never leave them alone), move to a safe location, and immediately notify trained school mental health professionals.

School Safety Agent Exam Practice Test

School Safety Agent Exam Practice Test

School Safety Agent Exam Situational Judgment