RHIT Performance Improvement and Quality Management 2

Question 1

A fishbone (Ishikawa) diagram is primarily used to:

Accepted Answer

Identify possible causes of a problem

Answer

A fishbone diagram visually maps potential root causes of a problem across categories such as people, process, equipment, and environment.

Question 2

An unexpected event involving patient death or serious injury that is not related to the natural course of illness is classified as a:

Accepted Answer

Sentinel event

Answer

A sentinel event is an unexpected occurrence resulting in death or serious physical or psychological harm, requiring immediate investigation and response per Joint Commission standards.

Question 3

Which of the following BEST describes a 'near miss' in a healthcare quality context?

Accepted Answer

An error that is caught before reaching the patient

Answer

A near miss is an event or situation that could have resulted in patient harm but was intercepted before reaching the patient, providing an opportunity to prevent future errors.

Question 4

The measure 'hospital readmission rate within 30 days' is an example of which type of quality indicator?

Accepted Answer

Outcome indicator

Answer

An outcome indicator measures the end result of care delivery for patients, such as readmission rates, mortality, or complication rates.

Question 5

In healthcare quality management, 'utilization review' primarily focuses on:

Accepted Answer

Evaluating the medical necessity and appropriateness of services

Answer

Utilization review evaluates whether healthcare services provided are medically necessary, appropriate, and delivered in the right care setting, helping to control costs and ensure quality.

RHIT - Registered Health Information Technician Practice Test

RHIT - Registered Health Information Technician Practice Test

RHIT Performance Improvement and Quality Management 2