RHIT Performance Improvement and Quality Management 2

Question 1

A fishbone (Ishikawa) diagram is primarily used to:

Accepted Answer

Identify possible causes of a problem

Answer

Track performance trends over time

Answer

Display frequency distributions

Answer

Compare data from two variables

Question 2

An unexpected event involving patient death or serious injury that is not related to the natural course of illness is classified as a:

Accepted Answer

Sentinel event

Answer

Near miss

Answer

Adverse event

Answer

Variance

Question 3

Which of the following BEST describes a 'near miss' in a healthcare quality context?

Accepted Answer

An error that is caught before reaching the patient

Answer

An event that results in temporary patient harm

Answer

A patient complaint about care quality

Answer

An event requiring root cause analysis

Question 4

The measure 'hospital readmission rate within 30 days' is an example of which type of quality indicator?

Accepted Answer

Outcome indicator

Answer

Structure indicator

Answer

Process indicator

Answer

Compliance indicator

Question 5

In healthcare quality management, 'utilization review' primarily focuses on:

Accepted Answer

Evaluating the medical necessity and appropriateness of services

Answer

Ensuring accurate medical coding

Answer

Monitoring employee performance

Answer

Auditing financial records

Question 6

A hospital conducts a Failure Mode and Effects Analysis (FMEA) before implementing a new medication administration process. This is an example of:

Accepted Answer

Proactive risk assessment

Answer

Retrospective quality review

Answer

Concurrent utilization review

Answer

Retrospective auditing

Question 7

Which statistical tool is BEST used to monitor whether a process is in statistical control over time?

Accepted Answer

Control chart

Answer

Histogram

Answer

Scatter diagram

Answer

Pareto chart