RHIT Organizational Management and Leadership 4

Question 1

A HIM director delegates coding audit responsibilities to a lead coder. However, if audit errors occur and cause compliance issues, who retains ultimate accountability?

Accepted Answer

The HIM director who delegated the task

Answer

The lead coder who performed the audits

Answer

The compliance officer

Answer

The CFO

Question 2

A hospital is implementing a new EHR system. Which change management model recommends creating urgency, building a guiding coalition, and anchoring changes in the culture?

Accepted Answer

Kotter's 8-Step Change Model

Answer

Lewin's Three-Step Model

Answer

ADKAR Model

Answer

Prosci Change Model

Question 3

A HIM manager is determining how many FTEs are needed to process 500 records per day if each employee can process 50 records per day. How many FTEs are required?

Accepted Answer

10 FTEs

Answer

8 FTEs

Answer

12 FTEs

Answer

15 FTEs

Question 4

Which process involves systematically comparing an organization's HIM performance metrics against industry benchmarks or best practices from leading organizations?

Accepted Answer

Benchmarking

Answer

Gap analysis

Answer

SWOT analysis

Answer

Root cause analysis

Question 5

A HIM department uses a capital budget to purchase a new chart scanning system for $80,000. What distinguishes a capital budget from an operational budget?

Accepted Answer

Capital budgets are for major long-term assets; operational budgets cover day-to-day expenses

Answer

Capital budgets cover salaries; operational budgets cover equipment

Answer

Capital budgets require board approval; operational budgets do not

Answer

Capital budgets are set annually; operational budgets are set monthly

Question 6

Which communication style involves clearly expressing one's own needs and rights while also respecting the needs and rights of others, making it ideal for managing workplace conflict?

Accepted Answer

Assertive communication

Answer

Passive communication

Answer

Aggressive communication

Answer

Passive-aggressive communication

Question 7

A new HIM manager inherits a team that has been working together for two years with established norms and high productivity. According to Tuckman's model, this team is likely in which stage?

Accepted Answer

Performing

Answer

Forming

Answer

Storming

Answer

Norming