RHIT Organizational Management and Leadership 3

Question 1

A HIM manager notices that coding productivity has dropped 15% over the past month. Which management tool would best help identify the root cause of this decline?

Accepted Answer

Fishbone (Ishikawa) diagram

Answer

Gantt chart

Answer

PERT chart

Answer

Balanced scorecard

Question 2

Under the Fair Labor Standards Act (FLSA), which category of HIM employee is entitled to overtime pay when working more than 40 hours per week?

Accepted Answer

Non-exempt hourly coders

Answer

Exempt salaried managers

Answer

Exempt professional employees

Answer

Salaried directors

Question 3

A hospital system acquires a smaller clinic and the HIM director must integrate the two coding departments. This is an example of managing change during which type of organizational event?

Accepted Answer

Merger and acquisition

Answer

Strategic planning

Answer

Succession planning

Answer

Workforce reduction

Question 4

Which type of cost remains constant regardless of the volume of health records processed, such as a fixed monthly software license fee?

Accepted Answer

Fixed cost

Answer

Variable cost

Answer

Direct cost

Answer

Indirect cost

Question 5

A HIM director uses a SWOT analysis when preparing the department's strategic plan. What does the 'T' in SWOT represent?

Accepted Answer

Threats

Answer

Training

Answer

Targets

Answer

Technology

Question 6

A coder files a formal complaint alleging that she is being paid less than male coders with the same qualifications and job duties. Which federal law is most relevant to this complaint?

Accepted Answer

Equal Pay Act of 1963

Answer

Title VII of the Civil Rights Act

Answer

Americans with Disabilities Act

Answer

Age Discrimination in Employment Act

Question 7

Which project management technique uses a visual bar chart to display a project schedule, showing task durations and dependencies over time?

Accepted Answer

Gantt chart

Answer

Fishbone diagram

Answer

PERT chart

Answer

Control chart