ProServe Identification Requirements 3

Question 1

What is an Alberta Identification Card and who might use it?

Accepted Answer

A government-issued photo ID for Alberta residents who do not hold a driver's licence

Answer

The Alberta Identification Card is a government-issued photo ID available to Alberta residents who do not have a driver's licence. It contains a photo, date of birth, and signature, making it valid for age verification.

Question 2

When checking ID, what should a server do if the customer looks significantly different from their photo?

Accepted Answer

Ask additional verification questions such as their address or date of birth, and if still uncertain, decline service

Answer

If the person does not clearly match their photo, additional verification is appropriate. Asking them to confirm details on the ID can help verify identity. If doubt remains, it is prudent to decline service.

Question 3

What is the 'two-ID rule' sometimes used in alcohol service?

Accepted Answer

Asking for a second form of ID when the primary ID raises doubts about the customer's identity or age

Answer

The two-ID rule involves requesting a second form of identification when the primary ID raises concerns. While not legally mandated in all cases, it adds an extra layer of verification when doubt exists.

Question 4

How should a server calculate a customer's age from their date of birth on their ID?

Accepted Answer

Subtract the birth year from the current year and adjust based on whether their birthday has passed this year

Answer

The server should subtract the birth year from the current year, then check whether the customer's birthday has already occurred this year. If it has not, subtract one year from the calculated age.

Question 5

What is the AGLC's position on 'ID scanners' used at some licensed premises?

Accepted Answer

ID scanners can be used as an additional tool but do not replace the server's obligation to visually verify the ID and match it to the person

Answer

While ID scanners can help verify some security features and check for expired documents, they do not replace the server's responsibility to visually examine the ID, compare the photo to the person, and exercise personal judgment.

ProServe Practice Test

ProServe Practice Test

ProServe Identification Requirements 3