ProServe Signs of Intoxication

Question 1

Which of the following is a common physical sign of intoxication?

Accepted Answer

Slurred speech and impaired coordination

Answer

Improved posture

Answer

Increased alertness

Answer

Better motor skills

Question 2

What behavioural change might indicate a customer is becoming intoxicated?

Accepted Answer

Becoming louder, more animated, or exhibiting sudden mood changes

Answer

Becoming quieter and more reserved

Answer

Ordering food instead of drinks

Answer

Asking for the bill early

Question 3

What does 'impaired judgment' look like in a potentially intoxicated customer?

Accepted Answer

Making inappropriate comments, taking risks, becoming overly generous, or losing inhibitions

Answer

Making careful financial decisions

Answer

Reading a book quietly

Answer

Ordering a sensible meal

Question 4

Which of the following is NOT typically a sign of intoxication?

Accepted Answer

Steady, controlled movements

Answer

Bloodshot or glassy eyes

Answer

Difficulty counting money or making change

Answer

Strong smell of alcohol on breath

Question 5

Why is it important to observe customers from the moment they enter the premises?

Accepted Answer

To establish a baseline of their behaviour so changes indicating intoxication can be detected

Answer

To greet them quickly

Answer

To check their clothing

Answer

To assign them a table based on appearance

Question 6

What is the difference between 'euphoria' and 'excitement' stages of intoxication?

Accepted Answer

Euphoria (BAC 0.03-0.12) shows mild impairment; excitement (BAC 0.09-0.25) shows noticeable impairment in coordination and judgment

Answer

There is no difference

Answer

Euphoria is more dangerous than excitement

Answer

These are not real stages of intoxication