Professional Scrum Master Coaching and Facilitation 2

Question 1

A Development Team consistently ignores the Definition of Done during Sprint Reviews. As a Scrum Master, what is the BEST coaching approach?

Accepted Answer

Help the team understand the value of the Definition of Done by exploring consequences of technical debt

Answer

A Scrum Master coaches the team by facilitating understanding of why practices like the Definition of Done exist, rather than enforcing compliance or bypassing the team.

Question 2

During a Sprint Retrospective, only two team members are speaking while others remain silent. What facilitation technique should the Scrum Master use?

Accepted Answer

Use techniques like silent brainstorming or round-robin to draw out all voices

Answer

Silent brainstorming, dot voting, and round-robin techniques create psychological safety and give all team members equal opportunity to contribute.

Question 3

A Scrum Master notices the team is spending too much time debating solutions during Sprint Planning instead of selecting items and creating a plan. What should the Scrum Master do?

Accepted Answer

Use a timebox technique to limit debate and help the team reach a decision

Answer

Timeboxing discussions is a core facilitation technique that respects Scrum's empirical approach while keeping events productive.

Question 4

A stakeholder frequently interrupts the Development Team during the Sprint to request status updates. Which coaching approach best addresses this?

Accepted Answer

Coach the Product Owner to make the Sprint Backlog and progress visible to stakeholders

Answer

Transparency through visible artifacts like the Sprint Backlog reduces the need for stakeholders to interrupt the team for status information.

Question 5

When coaching a new Scrum Team, the Scrum Master observes that team members are waiting for tasks to be assigned rather than self-organizing. What is the FIRST thing the Scrum Master should do?

Accepted Answer

Facilitate a discussion to help the team understand what self-organization means and its benefits

Answer

Coaching begins with building understanding; facilitating dialogue about self-organization helps the team discover how and why to self-manage.

Professional Scrum Master Practice Test

Professional Scrum Master Practice Test

Professional Scrum Master Coaching and Facilitation 2