PMP Managing Project Teams 2

Question 1

A project manager notices two senior developers constantly arguing over technical approaches, causing delays. What is the BEST conflict resolution technique to use first?

Accepted Answer

Collaborating to find a mutually acceptable solution

Answer

Forcing the project manager's preferred solution

Answer

Smoothing over the conflict to maintain harmony

Answer

Avoiding the conflict until it resolves itself

Question 2

Which leadership style is MOST appropriate when team members are highly skilled but lack motivation?

Accepted Answer

Supporting

Answer

Directing

Answer

Coaching

Answer

Delegating

Question 3

A new team member from another country frequently misses deadlines because they interpret instructions differently. What should the project manager do FIRST?

Accepted Answer

Establish clear communication norms and written confirmations

Answer

Issue a formal warning to the team member

Answer

Escalate to the resource manager immediately

Answer

Replace the team member with a local resource

Question 4

During a retrospective, a team member reveals they feel overwhelmed and close to burnout. What is the project manager's BEST immediate response?

Accepted Answer

Adjust workload, offer support, and monitor wellbeing

Answer

Remind the team member of contractual obligations

Answer

Ask the team member to take unpaid leave

Answer

Redistribute their tasks without informing them

Question 5

What is the PRIMARY purpose of a team charter in project management?

Accepted Answer

To define team values, agreements, and operating guidelines

Answer

To outline individual salary negotiations

Answer

To assign formal authority to the project manager

Answer

To replace the project management plan

Question 6

A project manager uses the Thomas-Kilmann Conflict Mode Instrument. Which mode results in a lose-lose outcome and should be used sparingly?

Accepted Answer

Avoiding

Answer

Compromising

Answer

Collaborating

Answer

Accommodating

Question 7

Which of the following BEST describes emotional intelligence (EI) in the context of team management?

Accepted Answer

The capacity to recognize, understand, and manage one's own and others' emotions

Answer

The ability to memorize project schedules accurately

Answer

Using data analytics to predict team performance

Answer

Delegating all interpersonal issues to HR