PMBOK Stakeholder Engagement Strategies 3

Question 1

Which tool or technique used in Plan Stakeholder Engagement helps visualize the relationships and dependencies between stakeholders?

Accepted Answer

Stakeholder mapping and representation

Answer

Stakeholder mapping and representation tools such as power/interest grids and influence/impact grids help visualize stakeholder attributes and relationships.

Question 2

A project manager notices that a previously supportive stakeholder has become resistant after a scope change. What should the PM do FIRST?

Accepted Answer

Meet with the stakeholder to understand their concerns and adjust the engagement plan

Answer

When engagement levels shift, the PM should understand the root cause through direct dialogue before taking corrective action.

Question 3

What is the primary output of the Identify Stakeholders process?

Accepted Answer

Stakeholder register

Answer

The stakeholder register is the primary output, documenting information about identified stakeholders including their interests, involvement, and impact.

Question 4

Which of the following BEST describes a 'leading' stakeholder engagement level?

Accepted Answer

The stakeholder actively works to ensure project success

Answer

A 'leading' stakeholder is fully engaged and actively works to ensure the project succeeds, going beyond passive support.

Question 5

An interpersonal skill that is MOST critical when managing stakeholder expectations during a project crisis is:

Accepted Answer

Active listening

Answer

Active listening helps the project manager understand stakeholder concerns fully, which is essential for managing expectations during high-tension situations.

PMBOK - Project Management Body of Knowledge Practice Test

PMBOK - Project Management Body of Knowledge Practice Test

PMBOK Stakeholder Engagement Strategies 3