Salesforce Certification Salesforce Sales Cloud Consultant

Question 1

Which Salesforce feature automatically assigns leads to users or queues based on defined criteria?

Accepted Answer

Lead Assignment Rules

Answer

Lead Assignment Rules evaluate incoming leads against criteria and route them to the appropriate user or queue automatically.

Question 2

What is the purpose of an Opportunity Stage in Salesforce Sales Cloud?

Accepted Answer

Indicating where a deal is in the sales process

Answer

Opportunity Stages represent milestones in the sales pipeline such as Prospecting, Proposal, or Closed Won.

Question 3

Which Salesforce Sales Cloud feature lets reps track and manage their quota against pipeline?

Accepted Answer

Forecasting

Answer

Salesforce Forecasting aggregates opportunity amounts by stage, period, and rep to compare against quotas.

Question 4

What does 'Lead Conversion' in Salesforce do?

Accepted Answer

Creates an Account, Contact, and optionally an Opportunity from a lead

Answer

Converting a lead creates related Account, Contact, and optional Opportunity records while archiving the original lead.

Question 5

Which object in Salesforce Sales Cloud is used to track products added to an opportunity?

Accepted Answer

OpportunityLineItem

Answer

OpportunityLineItem (also called Opportunity Product) stores each product linked to an opportunity, including quantity and price.

Salesforce Certification Practice Test