PDVL TPB & PHC Regulations

Question 1

What does 'TPB' stand for in the context of Singapore private hire regulations?

Accepted Answer

Third-Party Booking — referring to the requirement that all private hire car bookings must be made through a licensed third-party booking service operator

Answer

TPB refers to Third-Party Booking, which is a fundamental requirement of Singapore's private hire regulatory framework. All private hire car trips must be booked in advance through a licensed third-party booking service operator (such as Grab or Gojek), distinguishing PHCs from taxis that can be street-hailed.

Question 2

What is the role of the Land Transport Authority (LTA) in regulating private hire cars?

Accepted Answer

LTA licences private hire car operators and drivers (PDVL), sets vehicle standards, and enforces PHC regulations

Answer

LTA is the comprehensive regulator for Singapore's land transport sector, including private hire cars. LTA licences the PHC operators (platform companies), issues the PDVL to individual drivers, sets vehicle standards and requirements, and enforces compliance with PHC regulations.

Question 3

What is the minimum cancellation policy requirement for licensed PHC operators in Singapore?

Accepted Answer

Operators must have a fair and transparent cancellation policy that is clearly communicated to both drivers and passengers

Answer

LTA requires licensed PHC operators to have clear, fair, and transparent cancellation policies for both drivers and passengers. The specifics may be set by each operator but must be communicated clearly and applied consistently to both parties.

Question 4

What is the 'hire and reward' concept that distinguishes a PHC from a private car?

Accepted Answer

A PHC operates for commercial gain (hire and reward) — the driver receives payment for transporting passengers — whereas a private car is used only for personal, non-commercial travel

Answer

'Hire and reward' means transporting passengers in return for payment (monetary gain). This commercial activity is what distinguishes a PHC from a private vehicle used for personal travel, and is the basis for requiring PDVL licensing and commercial insurance coverage.

Question 5

Under LTA regulations, what happens if a PDVL driver operates without a valid PDVL?

Accepted Answer

The driver commits an offence and may be fined, and the platform operator must not allow unlicensed drivers to operate on their platform

Answer

Operating a private hire car for hire and reward without a valid PDVL is a criminal offence under the Road Traffic Act. The individual driver is personally liable, and licensed platform operators are required by LTA to ensure that all drivers on their platform hold valid PDVLs before they can accept bookings.

PDVL Practice Test

PDVL Practice Test

PDVL TPB & PHC Regulations