PDVL Navigation and Technology — Questions and Answers
Question 1: What GPS navigation apps are commonly used by PDVL drivers in Singapore?
- Only paper maps are used
- Google Maps, Waze, and the in-app navigation provided by ride-hailing platforms like Grab and Gojek (Correct answer)
- Only LTA's official GPS app
- GPS is not allowed for private hire drivers
Correct answer: Google Maps, Waze, and the in-app navigation provided by ride-hailing platforms like Grab and Gojek
PDVL drivers typically use Google Maps, Waze, or the built-in navigation in ride-hailing apps. Each has strengths: Waze for real-time traffic and hazard alerts, Google Maps for route accuracy.
Question 2: How should a PDVL driver position their phone/GPS device safely in the vehicle?
- Hold it in one hand while driving
- Mount it securely on a dashboard or windscreen holder at eye level, not obstructing the view, and set the destination before driving (Correct answer)
- Place it on the passenger seat
- Strap it to the steering wheel
Correct answer: Mount it securely on a dashboard or windscreen holder at eye level, not obstructing the view, and set the destination before driving
The device should be in a secure mount that allows the driver to see the screen without taking their eyes far from the road. It should not obstruct the view, and destinations should be set before moving.
Question 3: What should a PDVL driver do if the GPS gives incorrect directions?
- Follow GPS blindly regardless
- Use personal knowledge of Singapore's roads to override incorrect GPS directions, inform the passenger of the route change, and report the GPS error (Correct answer)
- Stop the car and wait for GPS to update
- Cancel the trip immediately
Correct answer: Use personal knowledge of Singapore's roads to override incorrect GPS directions, inform the passenger of the route change, and report the GPS error
GPS is not infallible. Experienced PDVL drivers should combine GPS guidance with personal road knowledge. If the GPS suggests an incorrect or inefficient route, use a better route and explain to the passenger.
Question 4: What is the importance of understanding Singapore's ERP gantry locations for PDVL drivers?
- ERP knowledge is not important
- Knowing ERP locations and peak-hour rates helps plan cost-effective routes and provide accurate fare estimates to passengers (Correct answer)
- Only taxi drivers need to know ERP locations
- ERP is being abolished
Correct answer: Knowing ERP locations and peak-hour rates helps plan cost-effective routes and provide accurate fare estimates to passengers
Understanding ERP gantry locations and timing helps PDVL drivers optimise routes, avoid unnecessary charges during peak periods, and provide more accurate fare information to passengers.
Question 5: How does the ride-hailing app technology work for matching PDVL drivers with passengers?
- Passengers call drivers directly
- The app uses algorithms considering proximity, driver rating, traffic conditions, and passenger preferences to match the nearest suitable driver (Correct answer)
- Drivers choose their own passengers
- Matching is completely random
Correct answer: The app uses algorithms considering proximity, driver rating, traffic conditions, and passenger preferences to match the nearest suitable driver
Ride-hailing platforms use sophisticated algorithms that consider driver location, estimated arrival time, driver ratings, vehicle type, and real-time traffic to match passengers with the most suitable available driver.
Question 6: What digital payment methods must PDVL drivers be prepared to accept in Singapore?
- Cash only
- Multiple payment methods including in-app payment (credit/debit cards), GrabPay, digital wallets, and cash as supported by the platform (Correct answer)
- Only cryptocurrency
- Only NETS
Correct answer: Multiple payment methods including in-app payment (credit/debit cards), GrabPay, digital wallets, and cash as supported by the platform
PDVL drivers should be prepared for various payment methods offered through the platform. Most rides are paid via the app (card or e-wallet), but some platforms still allow cash options.
PDVL Navigation and Technology
What GPS navigation apps are commonly used by PDVL drivers in Singapore?