PDVL TPB & PHC Regulations

Question 1

What does 'TPB' stand for in the context of Singapore private hire regulations?

Accepted Answer

Third-Party Booking — referring to the requirement that all private hire car bookings must be made through a licensed third-party booking service operator

Answer

Transport Planning Bureau — the body that plans Singapore's transport network

Answer

Traffic Police Bureau — the enforcement arm for road offences

Answer

Transport Pricing Board — the body that regulates taxi and PHC fares

Question 2

What is the role of the Land Transport Authority (LTA) in regulating private hire cars?

Accepted Answer

LTA licences private hire car operators and drivers (PDVL), sets vehicle standards, and enforces PHC regulations

Answer

LTA only regulates public buses and MRT systems

Answer

LTA only handles road construction and maintenance

Answer

LTA sets fare rates but does not regulate drivers

Question 3

What is the minimum cancellation policy requirement for licensed PHC operators in Singapore?

Accepted Answer

Operators must have a fair and transparent cancellation policy that is clearly communicated to both drivers and passengers

Answer

There is no minimum requirement — cancellation is entirely at the operator's discretion

Answer

Passengers may never cancel a booking once accepted by a driver

Answer

Drivers may cancel up to 5 bookings per day without penalty

Question 4

What is the 'hire and reward' concept that distinguishes a PHC from a private car?

Accepted Answer

A PHC operates for commercial gain (hire and reward) — the driver receives payment for transporting passengers — whereas a private car is used only for personal, non-commercial travel

Answer

A PHC must be rented from a car rental company; a private car is personally owned

Answer

A PHC must display a yellow-plate number; a private car has red plates

Answer

A PHC has special modifications for passenger safety; a private car does not

Question 5

Under LTA regulations, what happens if a PDVL driver operates without a valid PDVL?

Accepted Answer

The driver commits an offence and may be fined, and the platform operator must not allow unlicensed drivers to operate on their platform

Answer

Nothing — PDVL is optional as long as the driver has a valid Class 3 licence

Answer

The driver is only required to obtain the PDVL within 30 days of starting operations

Answer

Only the platform operator is liable, not the individual driver

Question 6

What is the significance of a 'SG' prefix on a Singapore private hire car's vehicle plate?

Accepted Answer

Standard Singapore-registered private hire cars use standard red-and-white plates; there is no specific 'SG' prefix requirement — LTA does not require a special PHC plate designation

Answer

PHC vehicles must display 'SG PHC' plates in yellow

Answer

All private hire cars must have green-coloured number plates

Answer

PHC vehicles use blue plates similar to government vehicles