Change Management Change Management Organizational Readiness & Resistance

Question 1

What is 'organizational readiness for change' (ORC)?

Accepted Answer

The extent to which organizational members are psychologically and behaviorally prepared to implement change

Answer

Organizational readiness for change reflects collective beliefs about the organization's motivation and capacity to implement change successfully.

Question 2

Which of the following is a common source of employee resistance to organizational change?

Accepted Answer

Fear of job loss or role uncertainty

Answer

Uncertainty about job security is one of the most frequent triggers of resistance, as employees fear the change may negatively affect their positions.

Question 3

What is a 'readiness assessment' in change management?

Accepted Answer

A diagnostic tool used to evaluate how prepared an organization is to undergo a specific change

Answer

A readiness assessment gauges organizational strengths and gaps in areas such as leadership alignment, culture, capacity, and capability before change begins.

Question 4

Which strategy is most effective for converting resistant employees into change advocates?

Accepted Answer

Involving resistors in designing and implementing the change solution

Answer

Involving resistant employees gives them ownership and insight into the change, addressing their concerns while leveraging their knowledge of current processes.

Question 5

What does 'active resistance' look like in an organizational change context?

Accepted Answer

Employees openly opposing, criticizing, or working to undermine the change

Answer

Active resistance includes visible behaviors such as vocal opposition, organizing others against the change, or deliberately working to derail the initiative.

Change Management Practice Test

Change Management Practice Test

Change Management Change Management Organizational Readiness & Resistance