FREE Change Management MCQ Questions and Answers
What phrase best encapsulates the evolution of legal, political, economic, and technological pressures that alter the nature of competition within industries?
Explanation:
Industry discontinuities refer to significant shifts in the competitive landscape of an industry due to changes in the broader business environment, such as legal, political, economic, or technological forces. These discontinuities can be sudden and sharp, and they can fundamentally alter the dynamics of competition within an industry, creating opportunities for some companies and threatening the viability of others. Companies that anticipate and respond to industry discontinuities can gain a competitive advantage, while those that are slow to react may fall behind. Some examples of industry discontinuities include the advent of the internet, the rise of mobile technology, and the shift towards renewable energy.
The change life cycle has three stages, which are:
From a change and implementation standpoint, what tactics are typically used in response to environmental challenges or changes?
According to Kotter, the conventional advice for managing change DOES NOT include education and communication.
Explanation:
According to John Kotter, a leading authority on change management, education, and communication are essential components of his classic eight-step model for managing organizational change.
Which of the following factors does not affect how an organization changes?
Outside disturbances only bring about change.
Explanation:
That statement is false. While external disruptions such as market conditions, competition, or technological advancements can be significant drivers of change, they are not the only triggers.
The organizational development process involves taking businesses from their current condition to a desired future state to increase their effectiveness.
Explanation:
Organizational development (OD) is a process that involves planned, systematic, and long-term efforts to improve an organization's effectiveness and efficiency. The ultimate goal of OD is to move the organization from its present state to a desired future state by changing its systems, processes, and behaviors. OD typically involves a range of interventions, such as team building, leadership development, process improvement, and cultural change, and is often driven by the need to adapt to changing external or internal conditions. By enhancing the organization's effectiveness, OD can improve its performance, increase employee engagement and satisfaction, and ultimately contribute to its long-term success.