ACC ACC Fare Rules and Reservation Systems Questions and Answers 2

Question 1

What does 'OSI' stand for in a GDS passenger record?

Accepted Answer

Other Service Information

Answer

OSI (Other Service Information) is a free-text remark element in a PNR used to relay non-actionable information to the airline.

Question 2

A 'SSR' code in a reservation is used to request:

Accepted Answer

Special service requirements such as meal or wheelchair

Answer

SSR (Special Service Request) codes are used to communicate specific passenger needs—such as WCHR for wheelchair or VGML for vegetarian meal—to the airline.

Question 3

Which fare basis code suffix typically indicates a ticket is valid for travel on weekends only?

Accepted Answer

W

Answer

The letter 'W' appended to a fare basis code conventionally denotes weekend travel restrictions in airline tariff systems.

Question 4

What is the primary function of the Ticket Time Limit (TTL) in a reservation?

Accepted Answer

Sets the deadline by which the ticket must be issued before the booking auto-cancels

Answer

The TTL is the ticketing deadline set by the airline; if the ticket is not purchased by this time, the reservation is automatically cancelled.

Question 5

An 'interline' agreement between two airlines allows them to:

Accepted Answer

Issue a single ticket covering travel on both carriers

Answer

Interline agreements enable airlines to issue through-tickets that cover segments operated by partner carriers, simplifying connections for passengers.

ACC - Airline Customer Service Practice Test

ACC - Airline Customer Service Practice Test

ACC ACC Fare Rules and Reservation Systems Questions and Answers 2