P&G Situational Judgment 1 — Questions and Answers
Question 1: Your team is behind on a critical product launch deadline. A colleague suggests cutting quality checks to save time. What is the BEST response?
- Skip the quality checks to meet the deadline
- Report the colleague to management immediately
- Propose a prioritized checklist to maintain key quality standards while recovering time (Correct answer)
- Tell the team to work overtime without discussing with management
Correct answer: Propose a prioritized checklist to maintain key quality standards while recovering time
Proposing a prioritized checklist balances P&G's commitment to quality with business urgency.
Question 2: You notice a coworker has been consistently late to team meetings and it is affecting project updates. What should you do FIRST?
- Tell your manager immediately
- Have a private, respectful conversation with the coworker to understand the issue (Correct answer)
- Ignore it since it is not your responsibility
- Send a group email reminding everyone about punctuality
Correct answer: Have a private, respectful conversation with the coworker to understand the issue
Addressing the issue directly and respectfully with the individual first is the most constructive approach.
Question 3: You disagree with a decision made by your manager about a product strategy. What is the MOST appropriate action?
- Do nothing and follow the decision without comment
- Complain to your peers about the manager's decision
- Request a one-on-one meeting to share your perspective with supporting data (Correct answer)
- Escalate to the manager's supervisor immediately
Correct answer: Request a one-on-one meeting to share your perspective with supporting data
Sharing a well-reasoned perspective with your manager directly is the most professional and effective approach.
Question 4: A customer complaint about one of P&G's products arrives on your team's shared inbox. It is not technically your responsibility. What do you do?
- Ignore it since it is not your job
- Forward it to the right person immediately with a brief note (Correct answer)
- Reply directly with a generic response
- Wait for someone else to handle it
Correct answer: Forward it to the right person immediately with a brief note
Proactively routing the complaint to the right owner ensures the customer receives a timely, appropriate response.
Question 5: You are assigned to a cross-functional project but receive conflicting instructions from two different managers. What is the BEST course of action?
- Follow the instructions of the more senior manager only
- Do nothing until the conflict is resolved on its own
- Clarify priorities by bringing both managers together for alignment (Correct answer)
- Pick whichever instruction seems easier to execute
Correct answer: Clarify priorities by bringing both managers together for alignment
Facilitating alignment between both managers prevents wasted effort and ensures consistent direction.
Question 6: During a brainstorming session, a junior team member proposes an unconventional idea. Most of the team dismisses it. How should you respond?
- Stay silent to avoid conflict
- Agree with the majority to keep things moving
- Encourage exploration of the idea by asking clarifying questions (Correct answer)
- Tell the junior member to research it on their own time
Correct answer: Encourage exploration of the idea by asking clarifying questions
Encouraging diverse ideas through questions fosters innovation and psychological safety.
P&G Situational Judgment 1
Your team is behind on a critical product launch deadline.
A colleague suggests cutting quality checks to save time.
What is the BEST response?