P&G Situational Judgment 2 — Questions and Answers
Question 1: You discover that a marketing campaign your team launched contains a factual error about a product ingredient. The campaign is live. What do you do FIRST?
- Wait to see if consumers notice before acting
- Immediately notify your manager and the legal/regulatory team (Correct answer)
- Quietly correct it without telling anyone
- Continue the campaign and address it in the next version
Correct answer: Immediately notify your manager and the legal/regulatory team
Promptly escalating a consumer-facing error to relevant teams limits reputational and legal risk.
Question 2: Your team is asked to cut costs by 15% on a new project without reducing quality. What is the BEST first step?
- Reduce headcount immediately
- Audit current spending to identify inefficiencies before cutting (Correct answer)
- Delay the project until more budget is available
- Ask management to increase the budget instead
Correct answer: Audit current spending to identify inefficiencies before cutting
Auditing existing costs identifies inefficiencies that can be eliminated without impacting deliverables.
Question 3: A key supplier informs you they cannot deliver raw materials on time, threatening a product launch. What is the MOST effective response?
- Postpone the launch indefinitely
- Immediately identify and qualify alternative suppliers while communicating the delay risk (Correct answer)
- Accept the delay and inform the consumer after launch
- Blame the supplier in a stakeholder meeting
Correct answer: Immediately identify and qualify alternative suppliers while communicating the delay risk
Proactively sourcing alternatives while communicating risk demonstrates supply chain agility.
Question 4: You are given two high-priority tasks by different managers due at the same time. What should you do?
- Work on both simultaneously and deliver both late
- Choose the task you find most interesting
- Discuss the conflict with both managers to negotiate priority and deadlines (Correct answer)
- Complete whichever was assigned first
Correct answer: Discuss the conflict with both managers to negotiate priority and deadlines
Transparently negotiating priorities with both managers ensures resources are allocated where most needed.
Question 5: A team member is struggling with their workload but has not asked for help. What is the BEST action?
- Ignore it; they should ask for help if they need it
- Do their work for them without telling anyone
- Offer support and suggest to your manager that workload redistribution may be needed (Correct answer)
- Tell the rest of the team about the colleague's struggles
Correct answer: Offer support and suggest to your manager that workload redistribution may be needed
Offering support and flagging workload imbalance constructively protects team performance and morale.
Question 6: You receive critical feedback from a consumer focus group that contradicts your team's assumptions about a new product. How do you handle this?
- Discard the feedback since the focus group is too small to be statistically valid
- Incorporate the insights into the product development process and share findings with stakeholders (Correct answer)
- Keep the findings private to avoid slowing the launch
- Present only the positive findings to leadership
Correct answer: Incorporate the insights into the product development process and share findings with stakeholders
Incorporating consumer feedback into development and transparently sharing insights reflects P&G's consumer-first approach.
P&G Situational Judgment 2
You discover that a marketing campaign your team launched contains a factual error about a product ingredient.
The campaign is live.
What do you do FIRST?