OSC Business Writing

Question 1

Which of the following best describes the purpose of a business memo?

Accepted Answer

To communicate internally within an organization

Answer

A memo is an internal document used to communicate policies, procedures, or important information within an organization.

Question 2

In business writing, 'conciseness' means:

Accepted Answer

Expressing ideas clearly using the fewest necessary words

Answer

Concise writing eliminates unnecessary words while retaining the full meaning, saving the reader's time.

Question 3

What is the standard format for a US business letter date line?

Accepted Answer

March 21, 2026

Answer

The US standard business letter format spells out the month, followed by the day and four-digit year.

Question 4

A business report's 'recommendations' section should:

Accepted Answer

Propose specific actions based on the report's findings

Answer

The recommendations section translates findings into actionable steps, giving decision-makers clear direction.

Question 5

Which of the following is an example of passive voice in business writing?

Accepted Answer

The budget was approved by the manager.

Answer

Passive voice places the object of the action at the start of the sentence, making writing less direct and often wordier.

OSC - Office Skills Certification Practice Test