OSC Business Writing 3

Question 1

What does 'parallel structure' mean in business writing?

Accepted Answer

Using the same grammatical form for items in a list or series

Answer

Parallel structure ensures consistency in phrasing — e.g., all bullet points begin with a verb — making lists easier to read.

Question 2

An executive summary should be written:

Accepted Answer

After the full report is written, summarizing its key points

Answer

The executive summary is written after the full report so it accurately reflects all findings and recommendations.

Question 3

In business writing, what is the purpose of headers and subheadings?

Accepted Answer

To organize content and help readers navigate the document

Answer

Headers and subheadings break a document into logical sections, enabling readers to locate relevant information quickly.

Question 4

Which of the following should be avoided in professional business writing?

Accepted Answer

Clichés and vague buzzwords like 'synergy' or 'leverage'

Answer

Clichés and empty buzzwords add length without adding meaning, weakening the impact of business writing.

Question 5

What is the purpose of a bibliography or references section in a business report?

Accepted Answer

To credit sources and allow readers to verify information

Answer

A references section credits the sources of data and claims, supporting credibility and enabling further research.

OSC - Office Skills Certification Practice Test