NP Quality Control & Assurance 3

Question 1

A nurse practitioner reviews the practice's patient satisfaction scores. Which validated tool is most commonly used to measure outpatient experience of care?

Accepted Answer

CAHPS Clinician & Group Survey

Answer

The CAHPS Clinician & Group (CG-CAHPS) Survey is the standardized tool used to measure patients' experiences with ambulatory care providers.

Question 2

When implementing a clinical practice guideline, which strategy best improves adherence among clinicians?

Accepted Answer

Embedding decision support alerts in the EHR workflow

Answer

EHR-integrated clinical decision support tools that appear at the point of care have the strongest evidence for improving guideline adherence.

Question 3

A Pareto chart in a QI project on medication errors shows that 4 error types account for 80% of all incidents. This reflects:

Accepted Answer

The 80/20 rule (Pareto principle)

Answer

The Pareto principle holds that roughly 80% of effects come from 20% of causes, helping teams prioritize the most impactful improvement targets.

Question 4

Which type of measure assesses what actually happens to the patient as a result of care, such as mortality rate or functional status?

Accepted Answer

Outcome measure

Answer

Outcome measures capture the end results of care delivered to patients, including mortality, morbidity, and patient-reported outcomes.

Question 5

A QI team wants to reduce central line-associated bloodstream infections (CLABSIs). The evidence-based bundle they should implement is maintained by which organization?

Accepted Answer

Institute for Healthcare Improvement (IHI)

Answer

IHI developed and champions the Central Line Bundle as part of its evidence-based care bundle methodology to reduce CLABSIs.

NP - Nurse Practitioner Practice Test

NP - Nurse Practitioner Practice Test

NP Quality Control & Assurance 3