MS-900 Microsoft 365 Fundamentals M365 Pricing and Support 5 — Questions and Answers
Question 1: A company wants to allow users to install Microsoft 365 Apps on up to 5 PCs or Macs. Which plan feature enables this?
- Microsoft 365 web apps license
- Microsoft 365 Apps per user license (Correct answer)
- Microsoft 365 shared computer license
- Microsoft 365 kiosk license
Correct answer: Microsoft 365 Apps per user license
Microsoft 365 Apps per user licensing allows each licensed user to install Office applications on up to 5 PCs, Macs, tablets, and smartphones.
Question 2: What does 'Microsoft FastTrack' provide to Microsoft 365 customers?
- Expedited hardware delivery
- Free deployment and adoption guidance from Microsoft experts (Correct answer)
- Priority technical support for billing issues
- Faster internet speeds for cloud services
Correct answer: Free deployment and adoption guidance from Microsoft experts
Microsoft FastTrack is a free benefit for eligible Microsoft 365 customers that provides deployment guidance, best practices, and onboarding assistance from Microsoft experts.
Question 3: Which of the following best describes the 'Modern Lifecycle Policy' for Microsoft 365 Apps?
- Apps receive support for exactly 5 years from release
- Apps are continuously updated with new features and security patches on a regular schedule (Correct answer)
- Apps receive only security patches with no new features
- Apps require manual updates from the IT administrator every quarter
Correct answer: Apps are continuously updated with new features and security patches on a regular schedule
The Modern Lifecycle Policy means Microsoft 365 Apps receive continuous updates with new features, security patches, and bug fixes on a regular cadence.
Question 4: An organization needs to comply with data residency requirements and ensure their Microsoft 365 data stays within a specific geographic region. Which offering addresses this?
- Microsoft 365 Multi-Geo (Correct answer)
- Microsoft 365 GCC High
- Microsoft 365 Business Premium
- Microsoft Azure Government
Correct answer: Microsoft 365 Multi-Geo
Microsoft 365 Multi-Geo allows multinational organizations to specify the geographic region where each user's data is stored to meet data residency requirements.
Question 5: Which Microsoft 365 plan is purpose-built for US government agencies requiring FedRAMP High compliance?
- Microsoft 365 Government GCC
- Microsoft 365 Government GCC High (Correct answer)
- Microsoft 365 E5
- Microsoft 365 DoD
Correct answer: Microsoft 365 Government GCC High
Microsoft 365 Government GCC High meets FedRAMP High, ITAR, and DFARS requirements, making it suitable for agencies handling sensitive but unclassified data.
Question 6: What is the typical response time commitment for a Severity B (moderate impact) support request under standard Microsoft 365 support?
- 15 minutes
- 2 hours (Correct answer)
- Next business day
- 1 week
Correct answer: 2 hours
For Severity B issues (significant impact but a workaround exists), Microsoft commits to an initial response within 2 hours.
Question 7: Which Microsoft program allows customers to test Microsoft 365 features before committing to a paid subscription?
- Microsoft Insider Preview
- Microsoft 365 Trial Subscription (Correct answer)
- Microsoft Evaluation Center
- Microsoft Tech Community
Correct answer: Microsoft 365 Trial Subscription
Microsoft offers free Microsoft 365 Trial Subscriptions (typically 30 days) allowing organizations to evaluate plans before purchasing.
MS-900 Microsoft 365 Fundamentals M365 Pricing and Support 5
A company wants to allow users to install Microsoft 365 Apps on up to 5 PCs or Macs.
Which plan feature enables this?