GPHR Global Organizational Development and Change Management 2

Question 1

Which approach best describes Lewin's Force Field Analysis as applied to global change management?

Accepted Answer

Identifying driving forces that support change and restraining forces that resist it

Answer

Lewin's Force Field Analysis helps change leaders identify the driving forces pushing toward change and the restraining forces working against it, informing strategies to tip the balance toward successful change.

Question 2

When conducting a training needs assessment for a global workforce, which combination of data sources is most effective?

Accepted Answer

Performance data, job analysis results, and business strategy alignment

Answer

A rigorous needs assessment combines performance data, job analysis, and alignment to business strategy to accurately identify skill gaps and prioritize training investments globally.

Question 3

What is the primary HR purpose of conducting a cultural audit during a cross-border merger or acquisition?

Accepted Answer

Identifying cultural differences that may create post-merger integration challenges

Answer

A cultural audit identifies differences in values, norms, and working styles between merging organizations, enabling proactive management of cultural alignment—a leading cause of M&A integration failure.

Question 4

Which organizational structure best balances global standardization with the need for local market responsiveness?

Accepted Answer

Transnational (matrix) structure

Answer

The transnational or matrix structure allows organizations to achieve both global efficiency through coordination and local responsiveness through regional adaptation, combining the benefits of both extremes.

Question 5

What is 'change fatigue' and why is it a concern in global organizations?

Accepted Answer

Employee disengagement and exhaustion from too many rapid or overlapping change initiatives

Answer

Change fatigue occurs when employees become exhausted and disengaged from too many simultaneous or rapid change initiatives, reducing their capacity and willingness to support future changes.

GPHR - Global Professional in Human Resources Practice Test

GPHR - Global Professional in Human Resources Practice Test

GPHR Global Organizational Development and Change Management 2