GPHR Global Organizational Development and Change Management 2

Question 1

Which approach best describes Lewin's Force Field Analysis as applied to global change management?

Accepted Answer

Identifying driving forces that support change and restraining forces that resist it

Answer

Analyzing the total financial cost of a change initiative across regions

Answer

Mapping the sequential steps required to implement a global change program

Answer

Assessing individual psychological readiness for organizational change

Question 2

When conducting a training needs assessment for a global workforce, which combination of data sources is most effective?

Accepted Answer

Performance data, job analysis results, and business strategy alignment

Answer

Employee satisfaction surveys from the most recent annual engagement cycle

Answer

Exit interview feedback gathered from departing employees over six months

Answer

Compliance training completion rates across all global business units

Question 3

What is the primary HR purpose of conducting a cultural audit during a cross-border merger or acquisition?

Accepted Answer

Identifying cultural differences that may create post-merger integration challenges

Answer

Assessing the financial liabilities and hidden costs of the target company

Answer

Evaluating legal and regulatory compliance of both organizations

Answer

Determining compensation and benefits parity between the two organizations

Question 4

Which organizational structure best balances global standardization with the need for local market responsiveness?

Accepted Answer

Transnational (matrix) structure

Answer

Pure global (highly centralized) structure

Answer

Pure multidomestic (fully decentralized) structure

Answer

Single-function divisional structure

Question 5

What is 'change fatigue' and why is it a concern in global organizations?

Accepted Answer

Employee disengagement and exhaustion from too many rapid or overlapping change initiatives

Answer

Budget exhaustion caused by funding too many change programs simultaneously

Answer

Resistance from senior leadership to additional organizational transformation

Answer

The time lag between change implementation and the appearance of measurable results

Question 6

What is the role of 'change champions' (also called change agents) in a global OD initiative?

Accepted Answer

Local advocates who communicate, model, and support change within their teams

Answer

Employees assigned to identify operational cost savings during restructuring

Answer

External consultants contracted to manage the full change implementation

Answer

Senior executives who approve the change management budget

Question 7

Which evaluation framework best measures the full effectiveness of a global leadership development program?

Accepted Answer

Applying Kirkpatrick's Four Levels (reaction, learning, behavior, results)

Answer

Tracking program completion rates and post-session satisfaction scores only

Answer

Comparing total program cost against published industry benchmarks

Answer

Measuring pre-test and post-test knowledge scores at program completion