Geico Assessment Test Geico Insurance 4

Question 1

What is 'uninsured motorist coverage' designed to do?

Accepted Answer

Protect you when an at-fault driver has no insurance

Answer

It covers your losses when an at-fault driver lacks adequate insurance.

Question 2

During a busy shift, a representative receives conflicting instructions. What is the best action?

Accepted Answer

Seek clarification from a supervisor before proceeding

Answer

Clarifying with a supervisor prevents errors and ensures correct handling.

Question 3

Which scenario would most likely RAISE an auto insurance premium?

Accepted Answer

A recent at-fault accident

Answer

An at-fault accident signals higher risk and typically increases premiums.

Question 4

What does the term 'premium' refer to in insurance?

Accepted Answer

The amount paid to keep a policy active

Answer

A premium is the recurring payment made to maintain coverage.

Question 5

A customer speaks quickly and is hard to understand. What is the most professional response?

Accepted Answer

Politely ask them to repeat or slow down to ensure accuracy

Answer

Politely confirming details ensures accurate service and avoids mistakes.

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