Geico Assessment Test Cheat Sheet 2026

The 30 highest-yield Geico Assessment Test facts, distilled from real exam questions. Print it, save it as a PDF, or study it here — free, no sign-up.

1. How should you handle a customer who is confused about their coverage? → Break down their coverage into simple, clear explanations using relatable examples
2. A fleet discount of 10% applies when insuring 3+ vehicles. If each vehicle costs $800/year, what is the total for 4 vehicles with the discount? → $2,880
3. What does 'premium' mean in insurance? → The amount paid by the policyholder for insurance coverage, typically monthly or annually
4. A policy has a per-occurrence limit of $100,000 and an annual aggregate of $300,000. If three claims of $90,000 each occur, how much will insurance pay total? → $270,000
5. In heavy fog, turning on your high beams can improve your visibility. → False
6. What should you do if your car hydroplanes on a wet road surface? → Wait for your wheels to catch before releasing the gas pedal.
7. What is umbrella insurance? → Extra liability coverage that extends beyond the limits of your auto or home policy
8. A sign showing a deer symbol warns drivers to: → Watch for animals crossing the road
9. When driving in heavy rain and visibility drops sharply, you should: → Slow down and increase following distance
10. A customer is upset about a rate increase. What is the BEST approach? → Empathize, explain the factors affecting rates, and review coverage for potential savings
11. Why is following established procedures important in an insurance call center? → It ensures consistency, compliance, and fair treatment
12. Why should you avoid using cruise control on wet or icy roads? → It can cause loss of traction control
13. What is a deductible in an insurance policy? → The amount the policyholder pays out of pocket before insurance coverage kicks in
14. Liability coverage in an auto policy primarily protects against what? → Costs when you are at fault for others' injuries or property damage
15. Which of these is a common safe-driver discount factor? → Maintaining a clean driving record over time
16. If a representative does not know the answer to a customer's question, the best approach is to: → Find the correct information or escalate appropriately
17. An insurance form requires the policy start date and end date to be exactly one year apart. A form shows: Start: 03/15/2025, End: 03/15/2025. What is wrong? → The start and end dates are identical
18. GEICO is best known as a direct-to-consumer insurer. What does 'direct-to-consumer' mean for customers? → Customers buy policies directly from GEICO without a local agent
19. Which situation typically requires filing a claim? → A covered accident causing vehicle damage
20. How long has Geico been saving people money on auto insurance? → more than 85 years
21. What should you do before entering a roundabout? → Yield to traffic already circulating
22. If an auto insurance premium is $1,200 annually and the customer pays monthly, what is each payment? → $100
23. Who is GEICO's primary mascot? → Martin
24. What is the main danger of a vehicle's blind spot? → Another vehicle may be hidden from view
25. You are handling a first notice of loss call, and the customer is confused and upset after a serious accident. What should your FIRST priority be? → Ensure the customer is safe and calm before gathering claim information
26. When driving in heavy fog, you should use which headlights? → Low beams
27. What does 'exclusion' mean in an insurance policy? → A specific condition, event, or circumstance that the policy does not cover
28. GEICO's primary business model emphasizes selling insurance through which channel? → Direct-to-consumer (phone and online)
29. A passage states: 'Claims submitted after the stipulated reporting period will be considered untimely and may be denied.' What does 'stipulated' mean? → Specified or agreed upon in advance
30. What does a flashing red traffic signal mean? → Stop, then proceed when safe